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“Great value & huge parking lot” 4 of 5 bubbles
Review of Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
Ranked #33 of 144 Hotels in Albuquerque
Certificate of Excellence
Cincinnati, Ohio
Level Contributor
85 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great value & huge parking lot”
4 of 5 bubbles Reviewed November 13, 2011

Great hotel! Large clean rooms, huge parking lot that fit our U-Haul and we felt completely safe leaving it outside overnight. Hotel is right off the highway and easy to find. Lots of restaurants nearby. They "couldn't" give us a room overlooking the parking lot with our u-haul by saying that view was full - which seemed odd considering it was a Monday night and the parking lot was pretty empty - but they do have security patrolling the parking lot from 10:00 pm to morning so that made us feel better. Overall, we had a great stay at a great hotel.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Todd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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611 reviews from our community

Traveler rating
    297
    180
    73
    31
    30
See reviews for
209
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Los Angeles, California
Level Contributor
5 reviews
5 of 5 bubbles Reviewed November 7, 2011

Off the bat...I am biased to HGI because I have stayed at so many across the country and have not yet been disappointed by anything major to date. Good bang for your buck as they say...now to this stay my first at ALB Uptown:

Clean lobby, bar and restaurant areas. Fitness room was clean; I didn't use the pool but saw lots of people using and it looked like they were really loving the slide. From my experience HGI are very kid friendly (mine like staying at them).

Rooms were clean, bathroom as well. One issue with several HGI I have stayed at is the bathroom shower curtains can smell musty. This one did slightly but NOT an issue just pointing that out.

My trip was business;solo pleasure after I finished working. From almost wherever you are in ALB everything is about 10 minutes away (downtown/old town, zoo, museums, airport). Hotel is located conveniently near businesses, restaurants and shopping areas within walking distance.

I read one of the negative reviews about the hotel being near some "seedy"apartment complex and having some things stolen out of a van. Hey, not everyone can live in nice homes with manicured lawns. I don't care where I'm staying, use common sense- DON'T LEAVE VALUABLES/PERSONALS IN YOUR CAR IN PLAIN VIEW!!

I told the front desk staff I had a trailer on the back of my car and asked where would be a good place to park it. They advised me to park in the front of the hotel so that security could see the trailer. Trailer was fine. Be sure to communicate any safety issues or questions with the staff when checking in.

Last but not least the staff. Excellent. Smiles all over, helpful and professional. Stand outs were the front desk and the restaurant/server. I will stay here again for sure.

Room Tip: I like rooms facing the front of the hotel and away from elevators; in this case that might be wise...
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KT M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaguar7777777
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed October 24, 2011

We booked our room 2 months in advance but on arrival we were told it wasn't available (presumably it had been given to someone else), so they chose to give us a room close to the interstate (and when I say 'close' I mean 30yds away). No way were we going to accept that. We asked for a different room, the manageress arrived and was very nice, helpful and polite. We did get a very nice, quiet room - but it just shows you have to complain! The bar (and barman) was very nice and the late meal we had there was quite good. No breakfast in with the deal though. The indoor pool is also pretty good.

Room Tip: Don't accept a room by the highway, unless you're deaf!
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jaguar7777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 17, 2011

We had a total of 5 rooms for family attending a wedding in town. We enjoyed the pool's waterslide and hot tub when we weren't attending multiple wedding events. The breakfast was good and the staff was helpful and friendly. I stayed at embassy suites, and 3 hampton's over the previous week, this hotel was way more comfortable and had a much better breakfast. I suggest that hotel's have magnifying mirrors for us old folks, and scales so we could check our bag's weight for the airline.

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marmac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tx
Level Contributor
189 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed October 8, 2011

Was close to highway. The room was clean. Breakfast was included and their waffles were good. Hostess was very helpful. We stayed on a Friday night. We did request quiet side and got that. I would stay here again.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Brannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 29, 2011

Stayed here for one Sunday night last month with my partner. Everything was fine; the hotel was very quiet and the room (721) was large and clean. This one was on the side facing away from the interstate, hence the lack of noise. The only issue is that the elevators were s-l-o-w.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank silverthief2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 29, 2011

We had a nice stay at the Hilton Garden Inn. Even though we had not requested an early check-in, they allowed us to check into our room when we arrived before noon. Since we had had an extremely early flight, that was very nice. Unfortunately, we couldn't enjoy the early check-in because of a problem with the room (see below).

Pros:
– friendly and accommodating staff
– great location
– comfortable room – spotlessly clean
– free Internet in room
– cooked breakfast
– nice amenities (free cookies, free water, microwave and fridge in the room, nice toiletries)
– ample free parking

Cons:
– The air freshener smell was so strong when we checked in that we had to leave the room to air out for several hours. However, the cleaning staff was extremely accommodating when we requested that they not use it for the remainder of our stay.
– The pool has amazing slide, but it was always filled with children and we were never able to enjoy the pool or Jacuzzi. Admittedly, it is not the hotel's fault that parents allow their children to take over facilities. If you have kids, this might be great; however, if you want to relax in the hot tub, this could be an issue.
– Must pay for breakfast The Monday staff was not as friendly as the weekend staff. When we asked for butter instead of the revolting spread that was available, we got a lot of attitude and were told that they did not provide butter, even though there had been butter over the weekend. This is a very small matter but annoying considering that we paid for the meal.

Overall, this is a great place to stay and I would recommend it. We would not hesitate to stay here again in the future.

Room Tip: Request a room on the parking lot side and ask that it not be sprayed with air freshener.
See more room tips
  • Stayed September 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bruinalways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque Uptown

Property: Hilton Garden Inn Albuquerque Uptown
Address: 6510 Americas Parkway, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton

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