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“Excellent, clean, & accommodating” 5 of 5 bubbles
Review of Holiday Inn Express Petersburg-Fort Lee

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Holiday Inn Express Petersburg-Fort Lee
Ranked #5 of 18 Hotels in Petersburg
Certificate of Excellence
GreenLeadersGold level
Ocala, Florida
1 review
“Excellent, clean, & accommodating”
5 of 5 bubbles Reviewed November 6, 2013

Our stay here was awesome while visiting our soldier at Fort Lee. He was proposing to his girlfriend and the staff helped us make the arrangements. The hotel was clean, free breakfast was very good, and staff were very friendly & accommodating. The heated indoor pool was great for the kids. I would definitely stay again and recommend to families visiting Fort Lee.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ted-Kat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    91
    50
    26
    26
    16
See reviews for
96
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
Unionville, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 28, 2013

Average rating is generous. I am co-owner of a girls fast-pitch softball team and we travel 18+ weekends throughout the year from March thru October. Holiday Inn is our preferred staying location because of price, amenities and locations mostly. We have been very fortunate with our past visits and maybe have gotten just a bit spoiled by Holiday Inn. This particular weekend, winding down our season, jacuzzi not working, pool was cold, breakfast was shy on taste and selection. Because there is no restaurant we settled for delivery but 45-50 minutes for delivery of a pizza is difficult to accept. (not your fault but certainly a point of interest when we have 7+ families staying at one location). wake up call was late (not sure how that happens because its automated). Would have been nice to have some lounge type chairs in the great room for parents to gather, mingle and relax. Kind of difficult when your are seated at a kitchenette table and chair. Couldn't get the room darkener curtains to close properly allowing light into the room. Not a big deal but when you are used to total darkness....
I have a medical condition that requires me to use certain apparatus while I sleep and have to unplug either the bed lamp/ the clock radio. With all of today's electronic gadgets, it would be very helpful/nice if there were some type of power strip or additional outlets for chargers and other electronics, ie... cell phones, tablets, i-pods. Two teenage girls and one adult in a room, you know that leaves little or no room to charge phones, run computers, blow dryers, etc...
Staff was very friendly and rooms very spacious

Room Tip: Spacious rooms. Not cramped at all.
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  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Troy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review, November 13, 2013
Dear Troy S,

Thank you for your review. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duncanville, Texas
1 review
5 of 5 bubbles Reviewed October 6, 2013

Our stay at this hotel was amazing! We came from Fort Jackson where we picked up our Soldier to bring him to Fort Lee. We had an extra night with our son/grandson so we decided to book a room at the Holiday Inn Express. From the time we walked in to book our rooms from the time we left, the staff was courteous and helpful. We had great rooms, the kids enjoyed the pool and we enjoyed a great breakfast included with our stay. This was the most accomodating hotel we have stayed at and greatly appreciated everything Jennifer did for us!!! Petersburg-Fort Lee was just a great place and the people were awesome!

Room Tip: We had a suite because we needed an extra bed and the couch in the living room makes into a bed acco...
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  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbiw50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
328 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

Had a great stay at this local Holiday Inn Express and have no reservations recommending anyone to stay here. The staff was courteous and my room was clean and quiet. The free breakfast is always a bonus and tasty.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jmesis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenandoah, Virginia, United States
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed September 23, 2013

Well, where do I begin. Started out good, but soon discovered they gave us the wrong room. Maintenance was working on the appliances when we walked in. Back down 5 floors, get another room;once again, wrong. No jacuzzi suite. Back down for a third room. This one good. Go down to the pool area, key card wont work. No one at front desk; sign stating be back in a few short minutes. Had to flag down another resident to use their card. Hot tub and pool are great. No problems there. Back up to room;TV in either room not working. Talked to maid. None of the maids speak English. WTH??? Final straw, we checked out 4 hours after we got there and will def be asking for no charge for this absolutely awful time. Staff was pleasant but def overworked.

Room Tip: Jacuzzi room was nice on the 4th floor.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank dixiecat314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sljonesharris, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review, September 25, 2013
Dear Dixiecat314:

Thank you for your feedback and for choosing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us.Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in many aspects. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. I do again apologize for the cable outage that we had immediately contacted Comcast which was a issue on their end. Again we do hope you come back to visit with us again and we look forward to your future visit.

Thank You,
Shaneika Jones-Harris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambersburg, Pennsylvania, United States
1 review
5 of 5 bubbles Reviewed September 20, 2013

I would like to say I enjoyed my stay here the staff made my stay one of the best ever. They were very helpful,l just wanted to give Jennifer and vey special thanks, she always had a smile on her face and was willing to help you with a smile everyday, thank you Jennifer for you kindness ,and keep up the good work .this holiday Inn Express is a wonderful place to stay the staff is great.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reggie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

We stayed here for two nights on vacation in Petersburg. We did not realize we were getting a suite so we were pleasantly surprised by this. I like to read and cross-stitch at night while on vacation, but the light was too dim in the sitting room part of the suite for much of either. However, both the sitting room and bedroom boasted large flat-screened TVs. Our room was clean. It had both a microwave and refrigerator. Breakfast was wonderful! Both days there were eggs, sausage, biscuits, and sausage gravy, and the wonderful cinnamon buns Holiday Inn is famous for. We didn't need lunch! The only complaint I have is that there was not a separate sink in the room which would have been nice, only in the bathroom. Also, I don't know if they have some sort of sound-proofing, but it was a very quiet hotel, which I really appreciated.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank umcrevwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Petersburg-Fort Lee

Property: Holiday Inn Express Petersburg-Fort Lee
Address: 11979 S Crater Rd, Petersburg, VA 23805-7409
Phone Number:
Location: United States > Virginia > Petersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 18 Hotels in Petersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Petersburg-Fort Lee 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Stay where contemporary hospitality meets thoughtful amenities, at the Holiday Inn Richmond Petersburg North Ft Lee. Located just off I-95 at exit 53 in Colonial Heights, we offer a convenient gateway to Petersburg, Hopewell, Prince George, Dinwiddie, Chester, as well as Fort Lee and Virginia State University. Surround yourself with a diverse range of attractions, from the thrills of Virginia Motorsports Park to the Petersburg National Battlefield and Pamplin Historical Park to the bargains at Southpark Mall. Even if you're in Petersburg/Colonial Heights to enjoy the great outdoors, we want you to enjoy our great indoors as well. Savor tasty grill favorites and delightful ambiance in the Mixing Bowl Restaurant, or dine in the privacy of your room. Enjoy the solitude of elegant rooms, featuring stylish décor and the comforts of home. Stay current and connected with high-speed Internet access. Stock your refrigerator with snacks, drinks, and easy-to-prepare meals. Polish up tomorrow's presentation at your spacious work desk with ergonomic chair. Hosting an event? Select from over 6,000 square feet of event space, including 5 elegantly appointed meeting rooms. Trust our on-site event planners to design a flawless catered event. We're here, ready with all you need to make your trip to the Tri-Cities a success. We're the new Holiday Inn Richmond Petersburg North Ft Lee! ... more   less 
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Also Known As:
Holiday Inn Express Petersburg-Fort Lee Hotel Petersburg
Holiday Inn Petersburg
Petersburg Holiday Inn

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