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“Stay AYOR” 1 of 5 bubbles
Review of Value Place Brownsville

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Value Place Brownsville
Certificate of Excellence
Columbus, Ohio
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Stay AYOR”
1 of 5 bubbles Reviewed March 30, 2009

The concept is nice - stay a full week for a low price. BUT beware of extra charges. I was charged a $30 penalty because I got blood on 3 towels (Cut shaving) . When questioned about it, the manager said that was the company policy - a cleaning charge. I advised it was the first I had heard about it. I was told that I signed a paper agreeing to this at check in. I was not given a copy of the "agreement" by the way. And, I specifically asked the manager at check-in what the deposit was for. He only said it was to make sure no one stole the remotes. Change of linen after one week is extra $7.50. No coffee machines, but you can buy one in the office for $30. And then there was the noise which the management permitted until someone, usually me, complained. e.g. people slamming doors in the hallway, yelling in the hallways at 3 AM, heavy metal music in the parking lot at 11PM along with skateboarding, allowing beer drinking in parking lot by residents, and loud parties in rooms into the late hours of the morning. In addition, there is a $45 penalty if you do not notify the front desk of your departure at least 24 hours before leaving. I called the corporate office to complain about the $30 towel penalty, but I have not gotten a call back. (3 days). Also, their website's e-mail does not work, and if one calls the corporate office, one gets a recorded message and a request to leave an voice-mail. This from a company the alleges outstanding customer service on its website. I do not recommed staying here at any price.

  • Stayed March 2009, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Thunder Bay, Ontario
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed February 24, 2009

I was a bit nervous about booking at Value Place, since I could find only one review on it, but I was pleasantly surprised. This extended stay hotel is geared to "per week" stay for travellers on a smaller budget (like my husband and I) and those who don't need amenities. The rooms are small, but well designed and functional. They promote their cleanliness which the rooms exibit. There was no dust on the window ledge or the top of the fridge (yeah, I checked...lol). The kitchen two burner stove top and microwave suffices for supper meals. I would advise keeping all food in the fridge, as bugs can be attracted.
We stayed two weeks and found the location nicely situated for accessing restaurants just across the parking lot (Denny's, Tony Roma''s), area golf courses, the Brownsville visitor center just up the street, a driving range across the street, the very nice Sunrise Mall within walking distance, nearby bus routes, and the freeway and main roads for going downtown to the zoo or museums, or to South Padre Island or to any of the fairly close Nature reserves. I brought my netbook and got the more secure ethernet hook up for a small weekly rate. There is also a tidy coin operated laundry facility.
The staff was very friendly and willng to meet any needs even with just a call after front desk hours ended. Our room was at the back and was quiet from any traffic sounds. I don't know what the front rooms facing the freeway are like. The rooms seem to be well sound proofed between rooms and floors as well.
For me the drawbacks were that you had to bring all of your kitchen utensils, dishes and cookware for your stay, that there was no place to sit outside on the property, or a pool, which I would have appreciated. Like I said, it's economy and not really for hanging out in the rooms too much. Also, the staff aren't well informed as to the local sights or activities, but you can go to the visitor center.
Near the end of our stay, we could see that the place was pretty much booked up, so it can't be too bad. We would definitely come back.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank cocoa3c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at Value Place Brownsville, responded to this review, July 18, 2012
We are pleased to hear you enjoyed your stay with us. No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to keeping the Value Place promise to our guests. We wish you well with your future travels and if there is ever you need lodging, we hope you'll choose Value Place!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Value Place Brownsville

Property: Value Place Brownsville
Address: 995 Media Luna St, Brownsville, TX 78520-3917
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 7 Specialty Lodging in Brownsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Value Place Brownsville 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. ... more   less 
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Also Known As:
Value Place Brownsville Hotel Brownsville

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