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“Great business destination in the middle of all the shopping” 5 of 5 bubbles
Review of Staybridge Suites Brownsville

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Staybridge Suites Brownsville
Ranked #6 of 25 Hotels in Brownsville
Certificate of Excellence
Romeo, Michigan
Level Contributor
172 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Great business destination in the middle of all the shopping”
5 of 5 bubbles Reviewed December 5, 2012

Even though Staybridge is right in the heart of the mall and all the restaurants, it is very quiet, cllean, and comfortable place. I used to stay at the Residence or Courtyard, but for $30 more and right on the expressway , it was very noisy and there was nowhere I could walk to. When staying at the Staybridge, it is very easy to walk to all your favorite stores/restaurants so I don't need a rental car. Plus the shuttle service from the airport is very responsive, rooms are huge and beds are comfortable, the breakfast is predictable but good, and they staff goes out of their way to make sure you have everything you need. Shiner Bock and Bud Light were on draft this week, so I was satisfied with the free drink after a long day at work. Fitness center, laundry, and pool/hot tub are well appointed and well maintained. A+ here

Room Tip: All the rooms are suites, so which one is not a big factor
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank InspireMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review, December 10, 2012
We thank you for the kind words and are happy that we were able to accommodate all of your traveling needs! We look foward to your next visit to the city of Brownsville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    48
    32
    6
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    4
See reviews for
28
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Edgewood, New Mexico
Level Contributor
211 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed December 3, 2012

This was my second stay at the Brownsville Staybridge. I had a couple of issues this time at check-in, but the exceptionally friendly staff handled my concerns immediately. The entire staff at this hotel is to be commended. Every employee I encountered at this hotel had a smile on their face. Joel, who attended to both the breakfast and evening reception, went above and beyond to make sure guests were happy and well-cared for. I was very impressed.

The food for the breakfast and evening receptions was plentiful, fresh, and quite good. My room was clean, spacious and relatively quiet. Internet was fast and consistent, and the TV had lots of channel-surfing options.

This Staybridge is right next to a large shopping mall. My GPS took me to an address on the “main” road, but the hotel is almost hidden and sits back from the road far enough to avoid noise and traffic. You’ll most likely miss the street the first time like I did and end up in the adjoining parking lot. There is a Staybridge sign at the turn, but at first glance it seems to be on the wrong side of a divided road. Never fear, though…when you miss it you can just cut through the parking lot because the back of the parking lot connects to the road that takes you to the hotel.

There’s a multitude of restaurants very close by, several within walking distance if you don’t mind a little stroll. We had dinner one night down the road at Mi Pueblita, with excellent, definitely not your ordinary Tex-Mex cuisine.

I can recommend this hotel without hesitation, and will absolutely be back!

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank AnotherNiteOnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review, December 4, 2012
We here at the Staybridge Suites would like to thank you very much for the kind words! We are very happy that you enjoyed your stay and look foward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburg, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

Spent the night at Staybridge sweets one night this summer as the island was booked... Wally Tijerina and his staff were quick to accommodate us.... It was simple to check in and get to our rooms after a long day of dealing with clients in the area and on South Padre Island... Thank you for the great service and hospitality...

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank artvark007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review, December 4, 2012
Thank you very much for the kind words and we look foward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lorton, Virginia
Level Contributor
130 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

Big room with a full kitchen. Nice tv, plenty of plugs for the electrics, free workign wi-fi that was easily accessed. Free breakfast, while not gourmet, better than what you usually get. My only complaint is that you have to walk a distance to get to an ATM at the mall. Best to rent a car if you're going to stay here. The hotel gave me a ride to the airport at the end of my stay, a nice courtesy. All in all, a good deal, you'd pay a lot more for the same amenities in a pricier market. As noted by others, it's located in suburban retail dystopia, plenty of chain restaurants, Best Buy, etc.

Cosmopolitans probably wouldn't enjoy Brownsville, but I had a good time.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank throckmortonSanaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review, November 9, 2012
We here at the Staybridge Suites Brownsville appreciate your kind words and are estatic that you enjoyed your stay here with us! We look foward to booking your next reservation for your next trip down to Brownsville, Tx.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 15, 2012

Couldn't find it at first. Not right off the highway so it wasn't easy to spot. But the hotel was very nice. The room was clean and I was able to sleep very comforable. I am very picky about where I sleep when it comes to hotels. The things that I look for in a hotel room is how clean is the carpet, how clean is the bathroom and is the bed linen acceptable. All were.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ob33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review, August 17, 2012
The family at Staybridge Suites Browsville is very happy that your stay was an enjoyable one! Cleanliness is definitely an issue for any traveler so we definitely do not take that part of the job lightly! We appreciate you choosing Staybridge Suites and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 7, 2012

Stayed here for two nights in July. The hotel was a little hard to find. It is located at the back-end of a retail area, so you need to take many side streets to arrive at the location. Thankfully, their sign is super tall, so you can figure it out.
The hotel itself was nice and seemed either new or newly remodeled. My room was a standard suite format with a flatscreen TV, fridge, microwave, and cook-top. It was very clean, quiet, and comfortable. There was a decent fitness center on the first floor with a universal machine and cardio equipment…all in good condition.
Breakfast was free, but was a little hit or miss. They had scrambled eggs, bacon, oatmeal, fruit (mostly canned), breads, coffee, and juices the first morning. The second morning was the same, except no fruit and missing coffee urns. They finally re-appeared after 15 minutes. The hotel also provided a free dinner Tuesday through Thursday, but I never attended. It looked pretty decent though…burgers, spaghetti, BBQ chicken pizza, etc. A nice perk if you use it.
Overall, I thought it was a nice hotel, but nothing was outstanding to me. I guess the free dinner and free laundry room are nice perks if you use them. I’ve stayed at the Hampton and Courtyard in the same area and they are all about equal, but each has their own perks. Price or Priceline will lead me on future visits to the Brownsville area.

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PhillyPhlier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review, August 9, 2012
Our family at the Staybridge Suites Brownsville would like to thank you for your most recent visit and appreciates you choosing Staybridge for your traveling needs this time around. We most definitely appreciate your feedback as it is a great source for us know which areas we can improve in. We really hope you choose the Staybridge Suites for your next visit to the Brownsville area. Once again thank you for your kind words and feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 31, 2012

I stayed at this location last week for business purposes. I have stayed here once before in March. I remember being very impressed, but this time I was confused and unhappy with the housekeeping. Located on the door frame inside the room were 2 magnets. One said, "do not disturb" and the other said, "later please." I assumed since there were 2 magnets, each would yield different results, however, I was wrong. On Monday I placed the "do not disturb" magnet in the door and housekeeping left a note on my door advising they had not cleaned my room because I had placed the "do not disturb" sign on my door. I was totally fine with this and what transpired was exactly what I'd expected. On Tuesday I placed the "later please" sign on my door. I thought "later please" meant that housekeeping would bypass my room early and cons back later. I left my room at 9:30 am and saw the housekeeper down the hall. I thought she would keep my room later, however, when I returned, there was another note on the door indicating my room was not cleaned due to a "do not disturb" sign being placed. This was definitely not the case. It wasn't a huge deal because I could just call the front desk to get towels, but it's just annoying. Why have 2 different signs if both yield the same results?? Overall, Staybridge is a nice hotel. It is new. It is clean. The rooms ate large. There is a full size refrigerator, microwave and dishwasher!! The tv has all the channels I love and the hotel location is excellent.

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Deann2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review, August 2, 2012
First and foremost we would like to thank you for choosing the Staybridge Suites in Brownsville for your traveling needs. We appreciate all of our guest and strive to go above and beyond to make every stay a memorable one. However in this case we seemed to have let you down due to lack of attention, thoroughness, and attentiveness and for this we apoligize. We hope you continue to use our brand and we will make sure to make your next visit to our hotel a much more enjoyable one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Brownsville

Property: Staybridge Suites Brownsville
Address: 2900 Pablo Kisel Blvd, Brownsville, TX 78526-4293
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 25 Hotels in Brownsville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Brownsville 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Staybridge Suites is a 100% non-smoking all-suite extended-stay hotel that caters to guests looking for temporary housing. Whether relocating to the area, on a project assignment or in town for training, the Staybridge Suites is Brownsville s ideal corporate housing. Our hotel is located in the Sunrise Commons shopping center, north of Matamoros, Mexico and east of South Padre Island Brownsville International Airport. As members of the Brownsville Chamber of Commerce and Convention and Visitor s Bureau, our hotel resides near the Matamoros International Bridge, Sunrise Mall, Gladys Porter Zoo, University of Texas Brownsville/ Texas Southmost College (UTB/ TSC) and South Padre Island. This property offers 3 suite types: studio, one-bedroom and two-bedroom/two-bath. All suites are fully furnished; containing a fully equipped kitchen, living room area, desk and ergonomic chair, 2-line telephone, voice mail, 40+ stations including HBO along with a DVD/ CD player, and free high-speed Internet access. The hotel amenities include a 24-hour convenience store, complimentary breakfast buffet and evening reception (Tues-Thurs), free newspaper, business center, fitness center, sports court, BBQ grills, outdoor pool, free guest laundry, and valet laundry available at a nominal fee. Must be at least 21 years old to check in. Complimentary airport shuttle provided Monday - Friday, 6 AM - 10 PM. ... more   less 
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