My friend and I were in town for a funeral on a very busy weekend,arriving Friday,out on Sunday.
Upon arrival,the clerk informed us that our reservations were for Sat. & Sunday,one bed only-and they were sold out.
Luckily,the email I was copied on showed that this was incorrect.
We were given a room with 2 queen beds at the stated rate. Our room,at first glance,was clean enough.
Cons: The toilet did not flush without the handle being held down. The safe would not open.
The small in-room coffee maker did not work. A ceiling tile in the bathtub area was knocked out of place,exposing the area above it-not a very secure feeling! Parking is an problem,there seems to not be enough room when the hotel is full. (Many guests seem to park where they please,ignoring signage) This hotel could use some updating,and definitely a good cleaning. Parking is a major pain.
Pros: The bathroom & bed linens were very clean,the Sleepnumber beds were quite comfortable.
After having ordered a pot of room service coffee,I spoke with Brian,the Manager on duty. I found him very responsive to the issues I brought up,and they were resolved to our satisfaction.
Overall,we stayed at the hotel for sleep only,and it meet our needs.
Radisson is fortunate to have a manager who is looking for the win/win.
Thank you,Brian. You made a stressful weekend more tolerable.More
- Free Wifi
- Free Parking