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“Bad place to stay” 1 of 5 bubbles
Review of Red Roof Inn & Suites Corpus Christi

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Red Roof Inn & Suites Corpus Christi
Ranked #48 of 80 Hotels in Corpus Christi
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Bad place to stay”
1 of 5 bubbles Reviewed May 29, 2014

We have arrived 11:00am and the staff said to come back after 3:00pm because they didn't have any room available (and we had a reservation!). So, we come back at 4:00pm and we have tried 3 rooms before we get one. All rooms had guests there or not ready yet to check in. Ok, we got the our room just at 5:30pm!! And along 2 days, the housekeeping didn't clean the room. Never we came back there.

  • Stayed May 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Priscila_Cirillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, General Manager at Red Roof Inn & Suites Corpus Christi, responded to this review, June 2, 2014
Thank you for taking the time to tell us about your experience at the Corpus Christi Inn & Suites Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Warm regards,
Lori Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    36
    23
    11
    12
    28
See reviews for
35
26
7
19
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

My family and i had a great time here . The hotel was clean , room was clean, beds were clean, STAFF WAS FRIENDLY AND HELPFUL. THE STAFF WENT ABOVE AND BEYOND . Really loved my stay .I CANT WAIT TO GO BACK

Room Tip: all rooms are noise proof and ask for an upgraded room or else you will not receive coffee in your r...
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsValeria Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, General Manager at Red Roof Inn & Suites Corpus Christi, responded to this review, May 29, 2014
We here at the Red Roof Inn & Suites, Corpus Christi, TX would like to thank you for your visit and the outstanding review you have posted. I will make sure your comments are shared with all our staff members!

Once again, thank you and we look forward to your next visit.

Sincerely,
Lori Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Angelo, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 9, 2014

The location is on the industrial side of town but was not a problem. The rooms and lobby were nice but seems like there was no effort in keeping it clean. Trash cans were overflowing outside and inside no ice on our floor we left and came late and still the same mess. The room looked nice and was comfortable.

  • Stayed March 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank gengen14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankeny, Iowa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 2, 2014 via mobile

We stayed on third floor. We have a king suite that was exactly what I expected. Had everything except full oven and it Also it did not have any cooking supplies. Internet was slow at times. Neighborhood looks unsafe but the hotel made me feel safe. All doors are locked at night and you have to have key to get in. Also lets you reserve under twenty one which was important for us because we are both nineteen.

Stayed March 2014, traveled as a couple
Helpful?
Thank KateRipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, General Manager at Red Roof Inn & Suites Corpus Christi, responded to this review, February 12, 2015
Mspicer54,

Thank you so much for the wonderful response you have posted on Tripadvisor. Please know that I will be sharing this with the rest of the staff and management.

Feed back from our guest is always welcome as we strive to provide excellent services to all our guest.

Once again thank you and we look forward to seeing you again.

Warm regards,

Lori Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keller, Texas
1 review
5 of 5 bubbles Reviewed January 31, 2014

This was my fourth stay at this location. Each time has been a pleasant experience and I have never been disappointed. Every employee I encountered (from check-in to housekeeping, from maintenance to the marketing person) was friendly and professional. Check-in was quick, housekeeping was prompt, and the morale was high. I travel a lot and frequently stay at the same hotels. This is the only place that has remembered me.

The room was spacious and had the perfect-sized desk to spread out and work. The king-sized bed made for a good night's sleep.

My only complaint is that the internet speed could have been faster.

The location may not look ideal, but I assure you, the staff and amenities more than make up for the lack of exterior aesthetics. Well worth the price.

I am already planning my fifth visit.

Christopher

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christopher E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 29, 2014

Now mind you not when i think of service at a hotel i think of something that just goes on by and the staff just wants to get things done even when its towards the shift change, now i must say the ladies here when i checked in was very nice i belive she said her name was lori. The kindest person i have ever encountered when cheeking into the hotel i loved it there she was a great hotest and was able to assist me with what ever she could and point me in the right directions and the young lady as i was checking out the girl who does graveyard, i was unable to get her name was as sweet as can be and had the greatest smile as im leaving to go start my day. When i do travel back to Corpus Christi i defently will be staying at this location. the lobby is very well kepth and a close to the city that i couldnt belive it thank you guys for such a great time hope to see ya'll soon -zack

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zacheria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, General Manager at Red Roof Inn & Suites Corpus Christi, responded to this review, January 30, 2014
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Corpus Christi Inn & Suites Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Lori Jackson

General Manager
Red Roof Inn - Corpus Christi Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
1 review
5 of 5 bubbles Reviewed November 20, 2013

Check in staff was very nice,had a problem with a light maintenance man came and fixed right away,very polite,,good experience ,the only thing is the internet was not working only complaint I have,,would highly recommend to friends...

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cantutammy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori J, General Manager at Red Roof Inn & Suites Corpus Christi, responded to this review, November 25, 2013
Dear Valued Customer,

Thank you for taking the time and telling us about your experience here at the Red Roof Inn & Suites Corpus Christi. We, as a team, thank you for the great comments of the level of service we provided to you...our valued guest!

We do apologize for your experience with the Wi-Fi and we would like to assure you that we are working diligently on only providing the best amenities to our guest. We hope that this experience does not prevent you from visiting us once again.

We look forward to your visit in the near future and once again, thank you.

Warm regards,
Lori Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Corpus Christi

Property: Red Roof Inn & Suites Corpus Christi
Address: 3030 Buffalo St, Corpus Christi, TX 78408-3607
Location: United States > Texas > Texas Gulf Coast > Corpus Christi
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 80 Hotels in Corpus Christi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Suites Corpus Christi 2*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Red Roof Inn & Suites Corpus Christi in Texas! This hotel is a pet friendly, family friendly hotel. The Red Roof & Suites Corpus Christi is conveniently located close to Corpus Christi International Airport (CRP) and Spohn Memorial Hospital. While in Corpus Christi enjoy the Corpus Christi Museum of Science and History, Texas Aquarium, Greyhound Race Track and Heritage Park Cultural Center and other local attractions. Red Roof Inn & Suites Corpus Christi offers free WiFi high-speed internet throughout the building, interior corridors, a fitness center on site, and a spacious suite. Experience our complimentary coffee-house style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Corpus Christi
Corpus Christi Red Roof Inn

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