2nd trip to Macaroni Grill in less than a year, visiting family in the area. 2nd dissapointment. This time was for Father's Day. We were worried, so we made a reservation. We even called 30 minutes beforehand to re-confirm. Despite this, our table was not ready and the manager was so rude, telling us that people came in ahead of us, so he had to seat them. He seemed more annoyed with us that we did not understand this concept. What are reservations for? Thankfully they opened up an empty section to make room for us (they were not packed), but the service struggled as a result. We did not have our food until a full hour after we sat and 3 of the 8 people in our party were extremely dissatisfied with their food. The manager comp-ed us for one of the meals that was clearly not cooked right, but then they charged us 18% tip. Ridiculous. I will never go back to this place again when I visit my family.
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