Cheddars food and service had impressed me during earlier visits so I decided to take two old friends from San Antonio there. It was a poor decision. The restaurant was crowded as usual and on this particular evening it was exceptionally noisy. The staff also seemed overwhelmed. For example: There was no silverware on the table when the food arrived. I notified at least two of the employees about the problem but it still took five or more minutes for an employee to find silverware and napkins. By that time the food was getting cold. My steak must have sat out for a time before the server brought it because it was cold. I sent it back and a few minutes later it came back warmer and dried out. All in all it was an unpleasant experience for us. Maybe Cheddars just an off night but I won't spend the time and money to go there again find out if they've improved.
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