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“Update on reliable play to stay”

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Extended Stay America - Corpus Christi - Staples
Ranked #45 of 80 Hotels in Corpus Christi
Jacksonville, NC
Level 5 Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Update on reliable play to stay”
Reviewed December 5, 2012

After my recent stay (November/December 2012), I am updating my review of this hotel to let people know that all the good points about this property are still there. However, there is construction going on in the street right in front of the hotel and getting into the driveway is difficult. Don't let this discourage you. Just be very, very careful. There is a small sign pointing the way between the orange and white barrels directing traffic. It is easy to miss and difficult to see at night. If you are approaching the hotel from either SPID or Saratoga, go very slowly. The road is rough, but you can get there. Once there, the always friendly staff is on duty and a good night's sleep awaits you.

Room Tip: I have stayed in a room in the front of the hotel and in the back. So far, the back is a bit quiete...
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NCTraveler107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bbrauss, Manager at Extended Stay America - Corpus Christi - Staples, responded to this review, December 10, 2012
would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Corpus Christi - Staples. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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72 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Bradley, Illinois
1 review
Reviewed November 11, 2012

The hotel is in a beautiful location with plenty of shopping and restraunts in the area! Not far from the mall or the beach. The staff is the friendliest staff I've ever known at any location. If there is anything we ever need, the staff does their best to provide it. They are great, and a pleasure to see, every time I stay there!

Room Tip: I like the Deluxe rooms the best, they are VERY Spacious. The Corner rooms are great because you ha...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bbrauss, Manager at Extended Stay America - Corpus Christi - Staples, responded to this review, November 14, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Corpus Christi - Staples. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
1 review
Reviewed October 14, 2012

The front desk and housekeeping staff were very accommodating and very customer friendly. Really enjoyed having the full sized refrigerator and stove. My room had a queen sized bed and a full sized sofa bed. BBQ pit/Swimming Pool outside available for guests to use was really nice, also although the fitness room was not open during my stay, ALL guest including me were able to go to the nearby Gold's Gym for FREE. I really recommend staying here for anybody needing a place to stay at longer than 30 days. I without a doubt felt like I was at a " home away from home."

Room Tip: The longer you Stay the better, you'll then get that " being at home" feeling.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldwideTraveler12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bbrauss, Manager at Extended Stay America - Corpus Christi - Staples, responded to this review, November 2, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Corpus Christi - Staples. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2012

We stayed for 5 nights and really saved a lot of money with the kitchen equipped room. Very good location with lots of groceries and restaurants within a mile radius. Also, it was centrally located to the beach areas and downtown Corpus. We will be back!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Corpus Christi - Staples, responded to this review, September 10, 2012
Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2012

The hotel staff was very accommodating and comfortable. Really enjoyed having the full sized refrigerator and stove. Our rooms as a queen sized bed and a full sized sofa bed. Bar be Que pit outside available for guests to use was really nice. I really recommend staying here with the family

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RBmoreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Corpus Christi - Staples, responded to this review, August 27, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 12, 2012 via mobile

We stayed here for 2 nights in early July. It's was nice having a full kitchen. The room was fairly clean and the A/C worked very well. The mattress was a little hard, but we've been on worse. The front desk staff were very friendly, helpful and always had genuine smiles on their faces. Our only complaint would be the road construction on Staples. It was horrible and very inconvenient. Overall, we would stay at this hotel again and also recommend it to others. Hopefully the next time we go the road construction will be complete.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Corpus Christi - Staples, responded to this review, July 20, 2012
Thank you so very much for your glowing review of Extended Stay Deluxe Corpus Christi - Staples. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed July 7, 2012

We literally walked in our room, turned around and walked out. It was that bad. The black stains on the green carpet throughout the hotel was the first indicator.
We were on the property for a total of 10 minutes and that was 10 minutes too long. Loaded our things back up and went to another hotel.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Piper0806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Extended Stay America - Corpus Christi - Staples, responded to this review, July 12, 2012
I recently received a copy of your review of the Extended Stay Deluxe Corpus Christi - Staples. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Corpus Christi - Staples

Property: Extended Stay America - Corpus Christi - Staples
Address: 6218 S Staples St, Corpus Christi, TX 78413-2906 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Corpus Christi
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 80 Hotels in Corpus Christi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Corpus Christi - Staples 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Extended Stay Deluxe Corpus Christi-Staples Hotel Corpus Christi
Extended Stay Corpus Christi
Corpus Christi Extended Stay

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