Went to a wedding in Maryland and opted to stay at the Comfort Inn due to the affordability. I booked online and had requested early check-in. Sure enough, when I go there my room was ready at noon. The young lady at the reception was exceptionally cordial and very professional. She recommended I take the room on the first floor and it was a great choice.
While the hallway smelled a little stale, the room itself was great. It was clean, spacious and very comfortable. The room had a nice size TV, there were ample towels, a functioning iron (quite helpful considering I had all my wedding clothes to iron). The room had multiple lightning fixtures so the lighting in the room was decent. The window was somewhat small but considering it was the first floor, it served its purpose.
The only problem I encountered was the night before I was going to check out. Apparently the rainstorm had knocked out the power in my room and this disabled the combination on the safe. When I asked the lady at the front desk (a different lady from the one I had initially spoke to on check-in) she informed me that the technician would be in at 7:00am. When I went to the desk at 9:30am the young man said he didn’t know how to work the machine to open my safe and the technician would not be there until 10:30am. Being that I had to be on the road before 10:30am he called on one of the guys that cleans up around the hotel, James. While this was not James’ job, he said he would try. James called someone and they ran him through the procedure. It took all of 10 minutes to get the safe opened. While I was grateful that James was able to open the safe, there is NO excuse for both of the individuals at the front desk not to know how to do such a simple procedure. Especially when he said that it happens quite often.
Nonetheless, it was a very good experience and would definitely stay at this hotel again. Most of the staff was extremely friendly and helpful and the rooms are a decent size and very comfortable.
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- Also Known As:
- Comfort Hotel Oxon Hill
- Comfort Inn Oxon Hill
- Oxon Hill Comfort Inn