We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“The Place to Stay” 5 of 5 bubbles
Review of Salt Lake City Marriott University Park

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Salt Lake City Marriott University Park
Ranked #30 of 75 Hotels in Salt Lake City
Bay Area, CA
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“The Place to Stay”
5 of 5 bubbles Reviewed July 26, 2014

If you just passing through Salt Lake City and don't have a reason to be right downtown, this is the place to stay. It is situated in the Research Park area of the University of Utah, on the hill east of town. The location is extremely quiet. The hotel has been recently renovated and is clean and odor free. The bathrooms are spotless with a walk in tiled shower. The beds have pillowtop mattresses, WI-Fi (not free) and refrigerators. Unfortunately, our room did not have a safe in the room. There is a fitness center, a business center, a fitness room, and an indoor pool and jacuzzi. The staff is very helpful. Parking is free. Best of all, our 1 King Bed room was $93 for a senior rate on a Friday night. If you have time in the morning, the spectacular Natural History Museum of Utah is just up the hill from the hotel and is wonderful for children of all ages.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danielt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

389 reviews from our community

Traveler rating
    142
    146
    44
    44
    13
See reviews for
86
77
23
156
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

I have been staying and reviewing many hotels in Salt Lake for the past couple of months, and must say that this is my number one overall choice.
I scored a stay here for a great deal off of travelocity. I was a little apprehensive because its not in downtown Salt Lake, but closer to the University.

The minute I stepped into the fully modern facility I was greeted with many smiles and hello's from staff. As I headed up to my room on the elevator I was asked where I was from and how I was doing by a staff member. I felt important but didn't look it with my shorts and backwards ball cap.
As I made it to the room, I struggled to with the key. A staff member happened to see me struggle and offered his assistance.

Once I made it into my room I found a very modern, updated room, and talk about immaculate. I generally find something wrong with a room, random hair, dirt, holes or dirty sheets.....but there was nothing I could spot at this time.

I made it to the bed and fell in love. This had to be the most comfortable bed I have found in all of Salt Lake. I tried to come up with every excuse to stay in this bed and not go to work...but I finally ended up going to work.

Room service was exceptional. They even called to make sure everything was alright and if I was enjoying my stay.

95% of the staff I encountered on this stay spoke with me, helped me, or just acknowledged me.

WHO ARE THESE PEOPLE????????

I only have two minor complaints... one NO WI-FI, you have to purchase it. Second..I told you I was a freak. I found stains on the bed skirts. I know I'm not the only one that doesn't think it's coffee stains on the bed skirts. Your in a hotel, your mind goes automatically to gross.

But my hats off to the staff for an amazing experience. I look forward to my next stay.

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymond, Alberta, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed July 21, 2014

In today's travelspere, you expect a Marriott Hotel to provide internet access but not at this hotel. If you want access, pay for it. The hotel is remote, serving the university and area. There are not amenities nearby, The staff were friendly, the water in the lobby cold and refreshing. The atrium windows were filthy, however. Not my favorite place to stay.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Stan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeS278, General Manager at Salt Lake City Marriott University Park, responded to this review, July 22, 2014
Thank you for staying with us at the Salt Lake City Marriott University Park and for sharing your experience. We truly appreciate the positive comments regarding your interaction with our Team Members and the complimentary water in the lobby area.

Your feedback is very important to our success. I can appreciate your frustration regarding the charge for Internet Access. Unfortunately this is Marriott requirement and we do not have the flexibility regarding this option. We do offer complimentary internet access in our lobby, Starbucks and our food and beverage outlets. We are also addressing the condition of our atrium windows.

Although our location was not ideal for your visit, we truly appreciate your patronage. Our goal is to always meet or exceed the guest experience by providing superior service and accommodations. Please accept my apologies for not meeting your expectations.

You are a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We look forward to the possibility to serve you again in the future.

Sincerely,

Joe Snarr | General Manager
Marriott University Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davis, CA
Level Contributor
362 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
3 of 5 bubbles Reviewed July 13, 2014

The front desk during our stay was extremely friendly and very helpful. The rooms are a bit small especially the bathrooms. The towels were old and scratchy. We arrive with no towels and no soap. We had to call down twice. The maid arrived and said she was busy. This was 9:30 at night. I judge a hotel by its bathroom and the shower was nicely designed with nice glass doors and tile. However, there was mold in the shower especially in the corners. This is just not a good housekeeping. We asked for a late check out which was graciously given. Very appreciative of that as we were pre riding a course for national time trails and needed to take a shower before getting on a plane. We put a do not disturb sign on the door and the maid knocked on the door and said we should be checked out. I told her we had a late check out and she gave me grief about it because she wanted to clean the room. I was shocked by her behavior. Our room included breakfast as the concierge lounge was closed on Saturday and it was a full buffet which was great.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chiili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeS278, General Manager at Salt Lake City Marriott University Park, responded to this review, July 14, 2014
Dear Chiili –

Thank you so much for sharing your recent experience at the Salt Lake City Marriott University Park. We greatly appreciate your comments regarding the helpful and friendly service received from our front office team, and the added benefit of a full breakfast buffet being offered on the weekend for our concierge guests.

You also indicated in your response that our maid service, overall professionalism from our maids and cleanliness of your shower was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced.

We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Since this time, we have reviewed your comments with our housekeeping team and have implemented a weekly training program on proper behavior and how to better communicate with our guests. We have also adjusted the inspection process for our bathrooms to ensure these experiences are not repeated.

We are grateful for your patronage and look forward to being of better service to you in the near future.

Sincerely,

Joe Snarr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Tx
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed July 3, 2014

Quick weekend overnight at the Marriott Salt Lake City University Park. Hotel is in a quiet part of town near the U. A little bit out of the way but not bad. Staff is obviously well trained and everyone we encountered tried hard to impress. Room was clean in everything was in good shape. Ample free parking. Had snacks in the Pitchers sports bar (not so good) and breakfast buffet (average) in the hotel restaurant. Full service Starbucks in the lobby was good. Would definitely stay again.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ChrisIsOnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hickory
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 1, 2014

I've stayed at this Marriott several times and have had great experiences every time. The staff there have always been wonderful. The first time I came to UT, I was stung by a bee while out hiking (imagine that). The lady at the front desk brought up soda and white vinegar for me to put on the bite (very nice of her).

The rooms are a decent size. It's a decent sized hotel. They have a nice gym and pool. They have an on-site restaurant, a bar, and a Starbucks. Also, if your business takes you to the hospital, they have a complimentary shuttle.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crystal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idaho Falls
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 30, 2014

Stayed here for two nights at the end of term when picking up my son from college. Normally would stay at University Guesthouse but didn't plan enough in advance. We had rewards points so this worked out alright. Rates are normally more than UG and no breakfast included here. Parking lot is larger and easier to find a spot for a pickup truck. Right at the edge of campus so that works out well. They do have a full service Starbucks so that is nice for grabbing a cup of coffee before you head out. Staff was efficient and rooms were clean.

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IdahoGems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Salt Lake City hotels
1.3 mi away
Hampton Inn & Suites Salt Lake City/University-Foothill Dr.
0.6 mi away
University Guest House & Conference Center
2.9 mi away
Home2 Suites by Hilton Salt Lake City - East
Home2 Suites by Hilton Salt Lake...
#13 of 75 in Salt Lake City
4.5 of 5 bubbles 159 reviews
Show Prices
Show Prices
Show Prices
3.1 mi away
Salt Lake City Marriott City Center
Salt Lake City Marriott City Cen...
#14 of 75 in Salt Lake City
4.0 of 5 bubbles 581 reviews
3.6 mi away
Hilton Garden Inn Salt Lake City Downtown
3.6 mi away
Hampton Inn Salt Lake City-Downtown
Show Prices
Show Prices
Show Prices

Been to Salt Lake City Marriott University Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Salt Lake City Marriott University Park

Property: Salt Lake City Marriott University Park
Address: 480 S Wakara Way, Salt Lake City, UT 84108-1211
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Salt Lake City Marriott University Park 3.5*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Marriott, Orbitz, Priceline and Odigeo so you can book your Salt Lake City Marriott University Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Salt Lake City University Park Hotel Salt Lake City
Salt Lake City Marriott University Park Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing