We got our room at this hotel last minute, and were thrilled to get a Marriott for a reasonable price. Unfortunately, we soon realized why we got it for such a good deal.
The whole hotel was under construction. Although it didn't happen during the night, starting early in the morning, all we heard was construction, which seemed like it was right above us. This was very annoying, as we were trying to sleep, and at one point, my son was trying to take a nap and couldn't because of all the noise.
The bathroom wasn't very well maintained. The grout looked dirty, and there was hair in the tub.
The fact that we had to pay 9.99 for internet was ridiculous. This is the only hotel we've stayed at in the last two years where that was the case.
When I ordered room service, it was a bit unnerving for the girl to take my credit card. She didn't come back with it for 30 minutes. This might be normal procedure, but I feel it would be better if they had a portable credit card reader.
There were a few good things. The lady at the front desk found us a king size bed (even though at first she said there weren't any),
Although the restaurant was expensive, it was good service and the food tasted good. I would recommend including a side with the meal, rather than having a 3.00 additional fee. We thought that was a bit odd.
We really wanted to like staying here, but I doubt we will be back.
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- Also Known As:
- Marriott Salt Lake City University Park Hotel Salt Lake City
- Salt Lake City Marriott University Park Utah