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“Business in Salt Lake City” 4 of 5 stars
Review of Salt Lake Marriott Downtown at City Creek

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Salt Lake Marriott Downtown at City Creek
Ranked #13 of 75 Hotels in Salt Lake City
Certificate of Excellence
Chicago, Illinois
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Business in Salt Lake City”
4 of 5 stars Reviewed September 13, 2013

The hotel was clean and staff were friendly. I forgot my phone charger and one of the staff found one for me to use for the duration of my stay. During the day, food was provided by the hotel for the conference but after the conference it was hard to find a place to eat especially on the weekend - Sunday was the worst day. For such a large property, the banquet held as part of the closing ceremony was understaffed ten fold. While the food was good, the wait staff was not prepared for such a large event.

Moral of this review, nice hotel to stay at if your going to see the city but not so good if you are choosing this hotel for a large event utilizing their banquet facilities.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank MS3434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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559 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Russian first
  • Spanish first
  • Any
English first
Ogden, Utah
Level Contributor
3 reviews
4 of 5 stars Reviewed September 11, 2013

My husband & I had a day to get away and stayed in the Marriott. Staff was friendly & helpful.Hotel is older but remodeled and nice, You can always count on a nice room at a Marriott property. Great view overlooking City Creek and the fountains. Location was great as we could walk all over Salt Lake to the different places we wanted to go. Drove up to Snowbird and hiked and enjoyed Octoberfest.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austintown, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

This is one of the best Marriott's nationwide. I always stay at this facility whenever I am in Salt Lake City. It is convenient to shops, dining, and other venues. If you happen to be a Medallion member this facility has an excellent lounge on the 16th floor. You can have a snack or cocktail and enjoy the view overlooking the South side of the city. A great place to look at the beautiful sunsets.

Room Tip: Mall side has a great view of the Temple and Mountains.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pemberton, New Jersey
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 3, 2013

My niece Sydney had a dance competition right across from the Marriott at the Convention Center and it was perfect! Not only the location was great but so were our rooms. We had gotten a room with 2 beds, and they were very comfortable and the room was clean! My sister and I were able to get our rooms next to each other so we could keep the door open between our rooms and go back and forth. The showers were a good size, clean, and love the shampoo/cond. that were complimentary. Even though our room had coffee maker, down inside the lobby was a Starbucks! Now, down the next half block (walking time 7mins.) was Benihana and Olive Garden, ate at both places different nights and both were excellent! In the evening, the downtown area goes quiet. Like the city also goes to sleep and it wasn't loud, no traffic nor could we hear from our room any cars of any kind. Thankfully, we just walked back and forth across the street to the Convention Center where Sydney was dancing and the hotel was pleasant. Upon leaving we were able to check in on our flight right at the lobby area before leaving for the airport. The staff was very helpful when needed and were very pleasant! If you have a convention there I would stay at the Marriott, it was a good stay and visit! Happy & safe travels! :)

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lv2otrval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Gorda, Florida
Level Contributor
107 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 1, 2013

Change to this location after passing through down on the big inning of our month long loop that stated and ended in SLC. Great location, amenities, rental car for Hertz on site. Weekend rate excellent....since we do not do a heavy breakfast coffee in room with a food bar met our needs.
Paid parking $13.00 daily off set by garage parking if you just come in the city at $2.00/ hr.
Can come and go as needed.

City Creek shoppes directly behind hotel with food and shops options, Temple Square 1/2 block across north end of building, family library one block.

Would recommend for those who want downtown option.

Room Tip: South end of building quite with SW VIEW.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank journalist2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 26, 2013

Location was perfect for the convention we were attending. Room was maintained well, but housekeeping had a tendency to yell at each other in the hallway which was distracting and unpleasant.
We were disappointed with the hours of the Executive Lounge; they claimed it was standard however, this is not what we have found in the past.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank klandVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 26, 2013

We was in town for a function at the convention center my company booked a room here for my family and myself . We wanted to come in a day early and had hoped the hotel would honor out company and the association's pre arranged discount. No such luck for that , the people who I spoke with at guest services were in fact quit rude, and in fact couldn't even find my reservation at first. Then I requested an early check in I was told that I would need to do that the morning that I check in . The first morning of our stay we was awakened by room service at 7: 00 A.M. wanting to know clean the room . The next day house keeping didn't get to our room too after 3:00 P.M. then they left towels with such bad strains it was unbelievable . The next day house keeping didn't get to our room till after 4:00 P.M. we had a formal function to be to at 5:15 so w finally had to just ask for
some clean towels, and wash cloths. Upon complaining to the front desk we was rudely told they have until 5:00 P.M. to clean our room. We really expected more from this hotel than this.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salt Lake Marriott Downtown at City Creek

Property: Salt Lake Marriott Downtown at City Creek
Address: 75 S West Temple, Salt Lake City, UT 84101-1590
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Salt Lake City
#25 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Salt Lake Marriott Downtown at City Creek 3.5*
Number of rooms: 515
Official Description (provided by the hotel):
Features an excellent fitness center and pool, located adjacent to City Creek Mall and across the street from the Salt Palace Convention Center. ... more   less 
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Also Known As:
Marriott Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Marriott
Salt Lake Marriott Downtown At City Creek Salt Lake City, Utah

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