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“Found bed bugs in our room” 1 of 5 bubbles
Review of Econo Lodge Downtown

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Econo Lodge Downtown
Ranked #67 of 75 Hotels in Salt Lake City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Found bed bugs in our room”
1 of 5 bubbles Reviewed December 2, 2012

Woke up in the morning to find a bug crawling in the bed sheet. Didn't think much of it until I squished it and found out that it was fool of blood. After some research I found a picture a bedbug on the internet and it matched exactly the bug in the room.
All front desk offered was to move us to a different room but after what happened, we left and moved to a higher end hotel.
No reimbursement was offered for the night or for the money we spent dry-cleaning our clothes. This is the last time I try to save on hotel fare as it ended up costing me a lot more.

  • Stayed November 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank FrqntTrvl3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Econo Lodge Downtown, responded to this review, December 13, 2012
Dear Traveler,

It kills me to hear about your experience at the Econolodge. We are striving every day to make sure experiences like this do not happen. I want to thank you for bringing this occurance to our attention. I assure you that the proper steps have been taken to make sure this does not happen again.

At your earliest convenience, please reach out to me with via phone or email and I will make sure we take care of all of your cleaning expenses and any insect treatment that you had to purchase. We want to make this 100% right for you. You can reach me personally at 801-363-0062 or at Econogm.ut043@gmail.com
Thank you again for your responses and I look forward to speaking with you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
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    76
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Fruita, Colorado
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed November 17, 2012

Needed place to stay for one night and this hotel was fine for that. However, had expected to use WiFi and it was non-functional. The TV reception was pretty poor also. Otherwise the room was clean and hot water was hot. Wouldn't plan for a lengthy stay. As noted by another reviewer, Leatherby's ice cream place and the Red Iguana for good Mexican food is across the street.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AceWickwire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 6, 2012

This is a great, clean hotel near downtown Salt Lake. Easy to get to and close to everything. Great rates and a decent breakfast. Coffee maker in room and a very helpful staff. And next door are the most delicious ice cream sundaes at Leatherby's and the best Mexican food at Red Iguana across the street.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WyoFarmGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens, NY
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

We here in Utah for 5 Day trip and then head toward CA.. We were in Wendover, Casino for Birthday Party.. Wanted to see Salt Lake and Salt Flat Inn, got quite late and end up in Salt Lake city.

Few of us stay at Econo Lodge and some of them went to different Motel near by. Our room was clean and big enough for few of us. Place is right over the main road, but our room was in the back, so we had quit sleep. Breakfast was ok. It was near walkin distance to Mcdonald, Pizza Hut, Maxican food few door down. Interseting there is train track right front of the Motel, but still under construction. Not much complain, but was ok for what we paid for.

Will stay here again, at our next trip.

Room Tip: We liked to book room at Top floor, dont like people walking top of our room..
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Angel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
115 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 bubbles Reviewed September 27, 2012

Would definitely not stay here again. Very run down. Carpets ripped and filthy. Kind of noisy. Staff was nice. Staying here is like seeing a terrible play with terrific actors: not much they can do. The night I was there I overheard one of the desk people saying the place was booked for the next few days by a trucker's convention: 'nuf said.

  • Stayed September 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Francoise1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Econo Lodge Downtown, responded to this review, November 16, 2012
Dear Guest,

Thank you for taking the time to give feedback about your stay at the Econolodge. I am sorry to hear that your stay fell below your expectations. It is definitely not experience that Econolodge wants you to have. I was pleased to hear that the staff treated you well and delivered efficient customer service. We will look at your reviews and make a solid effort to correct these faults. Thank you again for your business and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evergreen, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 7, 2012

While the staff at Econo Lodge was great, they're working with almost nothing. The hotel is in shambles, with broken plumbing, tattered rooms, dicey cleanliness, and tons of noise from the highway above and busy road out front. The "dining room" for the hotel was a bunch of tables setup in the handicapped parking spaces - not kidding.

I've stayed in the cheapest of cheap hotels around the world, but this one takes the cake for charging a lot (due to a tradeshow, I could only get a room here and it cost $145) and delivering almost nothing.

Stay elsewhere!!

  • Stayed August 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jake N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Econo Lodge Downtown, responded to this review, November 16, 2012
Dear Guest,
Thank you for taking the time to give feedback on Tripadvisor. I am sorry to hear that your stay at the Econolodge did not meet your expectations. I can assure you that we appreciate the feedback and will work hard to correct these items. Through customer responses we strive to improve daily. Thank you again and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorchester, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed August 4, 2012

The worst hotel I have ever stayed in, noisy room at the front, ac didnt work and day time temp 96, no water and so no shower, asked for a taxi at 7.30am the night before, not ordered, in the morning again asked for a taxi, booked and never turned up, room dirty, hairs in bed all together a horrendos experience.

This experience cost my company $220 an absolute [--]

The mexican restaurant opppsite is fantastic The Red Iguanna

  • Stayed August 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Zel-Kel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Downtown

Property: Econo Lodge Downtown
Address: 715 W. North Temple, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #67 of 75 Hotels in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Downtown 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Econo Lodge Salt Lake City
Salt Lake City Econo Lodge
Econo Lodge Downtown Salt Lake City, Utah

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