I was VERY pleasantly surprised with this hotel and their accommodations. The first night we stayed in an economy room which was fine but not very spacious. I chose and booked this room and was figuring I would just have to grin and bare it. However, I spoke with Jeff at the front desk and he did some head scratching and was able to put my wife and I into a really beautiful room with a great view of SLC. I was really happy with the customer service I received from Jeff and the hotel. Customer service is dead, but not here. The hotel staff also recommended some good restaurants to us and they were very helpful. The room was great, the cleaning staff was excellent, very clean hotel. The best part about this hotel is its proximity to Temple square, the mall, and all sorts of entertainment. Great staff + Great location + Great customer service = GREAT hotel. I would definitely stay here again and I am picky. This was a great choice.