My stay here was very positive. The Salt Lake Plaza Hotel has three huge advantages.
First, it's right across the street from Temple Square. This may not seem like a big deal if you have a car, but I visited Salt Lake City in December, and walking around in cold weather at night is not fun. There are other hotels within walking distance from Temple Square, but you can't beat the Plaza. It was a 4-minute walk from my room on the 7th floor to the west entrance of Temple Square (by the Tabernacle).
Second, the hotel is spotlessly clean. As other reviewers have commented, the hotel is not brand new. Except for a few nicks and scratches on the nightstand and desk in my room, you don't really notice and don't care. When I entered my room, it felt like it had been sandblasted clean. Everything was perfect. Modern flat-screen TV, a big desk with electrical outlets in the desk lamp (which I love), and a very strong WiFi signal and fast Internet access. The bed was in the top 10% of hotel beds I've ever slept in. I slept like I was in a coma, and when I rolled out of bed in the morning the bed covers were hardly disturbed because I had slept so peacefully.
Third, with one exception (see below), the Plaza was the most no-hassle hotel I've ever stayed at. The check-in took about 60 seconds, everything in the room was fine, and they had an express checkout that took about 10 seconds. (They slipped a copy of my bill under the door late at night, and if it was okay then you just call the front desk, say the magic word "Express," and leave the key in the room.)
Only a few things I disliked, but none of these was that serious.
First, they added a $1 charge for the room safe. Not a lot of money, but it irritates me when hotels add charges that aren't fully disclosed when you book the reservation, and I don't recall seeing anything about a $1 charge when I booked the room.
Second, the parking lot was... strange. When you arrive, you simply drive in to the parking garage as if you were a regular customer for public parking. You get a ticket and self park. Curiously, it was rather hard to get from the parking garage into the hotel. I had to walk around until I found a stairway on the southwest corner of the structure. Anyway, when you check in, they bill you $5 a night for parking (which is a great deal, actually) and give you a 2nd card with a bar code. When you exit the first time, you insert your original ticket (which the machine keeps) and then you insert the 2nd card (which the machine spits back out to you). But on my next entrance, I took another ticket at the entrance like I did when I originally arrived, and that messed everything up royally, believe me. When I tried to exit the next day, the 2nd card was displayed as invalid and I had to use an intercom to talk to someone to straighten everything out. (However, even this conversation was pleasant, because the man on the intercom was extremely helpful and called me "sir" and fixed the problem immediately.) Bottom line: when you arrive, park yourself and then listen attentively at the front desk when you check in to learn how this system works!
And the garage doubles as a public parking lot. I came home around 9:45pm one evening and was horrified to see a mass of people walking into the parking garage to fetch their cars. I think a performance of something across the street had just ended. The stream of exiting cars was quite awful, and I could barely nose my car through them to the first empty space on an upper level (the traffic flow in the garage is bidirectional on all levels).
But except for these minor gripes, I was very favorably impressed by the Plaza and would definitely stay here again.
- Official Description (provided by the hotel):
- Salt Lake City's Dream Location Hotel. Located across the street from Utah's most visited attraction Historic Temple Square hosting six million visitors annually. Next door to the World's Largest Family History Library where you can research your family roots for free. Across the street from the Salt Palace Convention Center. Adjacent to the Gateway Mall Salt Lake’s Historic district. You will enjoy our friendly caring staff ... more less
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- Also Known As:
- Salt Lake City Plaza Hotel
- Salt Lake Plaza Hotel Salt Lake City, Utah