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Salt Lake Plaza Hotel
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All reviewsfamily history librarytemple squarejb's restaurantgreat locationfamily restaurantgenealogy researchadjacent restaurantlds churchsalt lakeconvention centertram stopparking garagewithin walking distanceper dayfree shuttle servicedirectly across the streetlight rail
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Reviewed June 3, 2013

We stayed here for the weekend and really loved it! The front desk staff was very friendly. The location of this hotel can't be beat if you want to experience downtown Salt Lake. They have recently done renovations to the hotel and our room was so nice, clean and updated. We will definitely stay here again!

  • Stayed: June 2013, traveled as a couple
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Thank Libby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Manager at Salt Lake Plaza Hotel, responded to this reviewResponded June 10, 2013

Dear Libby M,

Thank you for your comments. I'm happy to hear you enjoyed your stay as well as the new upgrades we've made! We will see you next time you're in town!

Kind Regards,
Nicole Larrabee
Sales & Marketing Manager
801-606-2405

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

A friend and I spent almost a week at this hotel in September, 2012, as part of an Ancestor Seekers group (highly recommend Ancestor Seekers too!). As others have noted, this hotel is exactly next door to the Family History Library and across the street from Temple Square. It is also within walking distance to several shopping areas and across the street from a relatively new downtown mall. It is an older hotel, and it's not fancy, but it is more than serviceable. My husband and I generally stay at Hampton Inns and this hotel was certainly up to those standards (but no included breakfast!). Our room had two queen beds and was very large. It had a standard small hotel bathroom, but there was an additional basin and counter space in the room, which was handy. We also had a mini-fridge and microwave. There's a Denny's-type restaurant attached, which had decent breakfasts and quick service. The hotel folks were very helpful and friendly and we had no complaints at all. On our final morning, we had to leave before their airport shuttle started running, so the desk reserved a taxi for us in advance. When it hadn't come when they thought it should, they initiated another call to get them there on time. I would definitely stay here again. It was comfortable and pleasant and very, very, convenient.

  • Stayed: September 2012, traveled with friends
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Thank Striggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Manager at Salt Lake Plaza Hotel, responded to this reviewResponded June 3, 2013

Dear Striggs,

Thank you for your comments! I'm glad you enjoyed your stay with us! We've done some remodeling to our guest rooms since you've stayed with us (the project is currently still underway), so next time you're in town, be sure to give us a call and we'll make sure you get to experience our new, beautiful rooms!

Kind Regards,
Nicole Larrabee
Sales & Marketing Manager
801-606-2405

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

My husband and I stayed here during a conference this past week. He was at the conference so I was at the hotel most of the day from Tuesday-Friday. The hotel was clean and comfortable for the most part. That's the good here is the bad!! After the first night stay I was up taking a shower in the morning. My husband came in and asked me if my leg was bleeding. Uh no..... There was blood on the sheets towards the feet area that was not ours!!! It was not a stain from a sheet that had been washed. It was from a sheet that had not been changed. Then on Thursday afternoon I was laying down in the room when my husband came by for lunch. About 30 seconds after he left I heard a faint knock on the door. I figured it was my husband since I have the do not disturb door knocker on the door as well as the lock showing do not disturb. Wrong!! It was housekeeping who just walked in and didn't even wait 5 seconds for me to answer. I was completely nude and not happy!!!!! The hotel was nice the housekeeping needs a serious looking into!!!!

  • Stayed: May 2013, traveled on business
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Thank bjaytaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Manager at Salt Lake Plaza Hotel, responded to this reviewResponded May 29, 2013

Dear bjaytaylor,

Thank you for your comments. After reading your remarks I immediately did some investigating into the situation. I found out that the housekeeper on that floor had seen your husband leave and knowing it was one of her rooms to clean she went to your room. The 'Do Not Disturb' sign must have been knocked off because there was no sign she could see. After knocking the first time there was no reply and so she entered, but as soon as she heard your voice she closed the door. As for the blood on the sheet, we were not made aware of this situation during your stay or we could have quickly remedied the situation. We have state of the art laundry facilities here on the property with a full time laundry staff to meet any of the needs our guests may have. We are currently in the middle of a million dollar remodel project so that we can continue to offer the best value in Salt Lake City hotels. As always, we really do appreciate your feedback as it helps us know what our guests are thinking.

Kind Regards,
Nicole Larrabee
Sales & Marketing Manager
801-606-2405

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

This hotel is clean and quiet with a great location. I booked a room with 2 double beds on hotels.com and they tried to give me a room with one queen. After some convincing on my part, they switched me to the room I had reserved.

There is free parking in a parking garage adjacent to the hotel. We asked for walking directions to Market Street and they offered to drive us. I would definitely stay at the Plaza again.

  • Stayed: May 2013, traveled with friends
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Thank Thail D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Manager at Salt Lake Plaza Hotel, responded to this reviewResponded May 28, 2013

Dear Thail D,

Thank you for your comments. The parking is indeed free on Sunday during the day, but just to clarify a bit more, over night parking is $5 per night (a screaming deal for downtown)! I am pleased to hear you enjoyed your stay with us and we hope to see you next time you are in town!

Kind Regards,
Nicole Larrabee
Sales & Marketing Manager
801-606-2405

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

Perfect location , entrance to the Mormon Church complex just across the road. Our bedroom looked over the back of one of the big Mormon admin buildings , possibly do better with a room on the front overlooking the street. Room comfortable with all the usual contents slept reasonably well. Small bathroom compared to the other hotels we stayed at in the USA. Staff efficient , polite and cheerful. Good breakfast buffet

  • Stayed: May 2013, traveled as a couple
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Thank mark666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaza Hotel P, Manager at Salt Lake Plaza Hotel, responded to this reviewResponded May 28, 2013

Dear mark666,

Thank you for your comments. I'm happy to hear your stay with us was pleasant. We've recently been making upgrades to our sleeping rooms, so next time you are in town give us a call and we'll get you into one of the new rooms!

Kind Regards,
Nicole Larrabee
Sales & Marketing Manager
801-606-2405

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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