We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“quick stay and a good day, property owner is rude to his workers”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Hotel & Suites Salt Lake City-Airport West
Ranked #39 of 77 Hotels in Salt Lake City
Certificate of Excellence
Reviewed June 3, 2013

This hotel is fairly large and is in good shape. The floors feel warped under the carpet in the hallway but other then that the place is nice. The food at the restaurant was nice and the prices were not high. All the employees were happy and helpful and it had a nice feel to it, that is till the next morning where I heard the owner berating the ground workers and basically walking around like a tyrant. When I said something to the front desk people they checked and then sadly told me its the owner so they cant tell him to shape up or ship out.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank lori t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (264)
Traveler rating
Traveler type
Time of year
Language

176 - 182 of 264 reviews

Reviewed May 29, 2013

For the last few years this has been my "go to hotel" when I am in SLC for business. I only recently changed in 2013 as I am working on my Marriott miles these days.

The hotel has a great location just minutes from the airport and very easy to get downtown. The restuarant/bar is pretty solid and they serve up a good breakfast in the morning.

Internet is always prett fast and reliable and the rooms are fairly large and comfortable. The beds are your typical Holiday Inn bed, so nothing special.

My only complaint are the in-wall a/c units which are kind of annoying.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RobScott1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

I found the Holiday Inn very nice. I travel for business and this is by far one of the nicest hotels they've put me in. The service was great, cleanliness impeccable, and admenities were good. If you're looking for a great place to rest your head, come here!

Stayed: May 2013, traveled on business
Thank Muter3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this reviewResponded May 9, 2013

Dear Muter3 I appreciate your kind words. My housekeeping team is very proud of their impeccable cleanliness so I was glad to see you recognized thier efforts.

i appreciate you choosing to stay with us and hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Nice airport hotel. Shuttle pickup and about a 5 min drive, good size clean rooms. Nice views of the mountains. Super pleasant staff. Great value for the price. Restaurant was nice and clean too...and the breakfast was good, will def. stay here again

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Arun K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this reviewResponded May 9, 2013

Dear aumkarnur thank you for your feedback. I really appreciate getting customer reviews and it is very rewarding when they are so positive such as yours.

Thank you for your business and I hope you come see us again next time through Salt Lake City.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

Stayed here during a cross-country road trip and it was just perfect. The room was quiet, the front desk personnel were super helpful, amenities were great, and they gave us 30% off of breakfast which was also wonderful - I still crave the breakfast ham they serve there. Will definitely plan on going back next time I'm driving through the Salt Lake area!

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mountainfairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this reviewResponded March 21, 2013

Thank you Moutainfairy for your great review. I know my team will be thrilled to see another satisfied guest. Make sure you stop in on your next time through Salt Lake City and we will be sure to have some of the delicious breakfast ham for your dining pleasure.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

Great bar and service although almost always busy, but you can meet people from all over the world. Quick to get on freeway. Watch the electronic service /do not disturb signs you could miss a cleaning by being clumsy.

Stayed: February 2013, traveled on business
1  Thank Ell T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this reviewResponded March 21, 2013

Thank you Ellsworth T for your kind words about our hotel. It is very rewarding for my team to read comments such as your as they all work so dilligently to ensure your satisfaction while here in the hotel.

I look forward to your next visit next time you come through Salt Lake!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

Absolutely excellent hotel. Great room, QUIET.
Breakfast was absolutely excellent, desk staffer (Laura) set us with free membership that upgraded us on the spot, and we rec'd 30% off our excellent meal.
Nice pool.

One of the most comfortable beds i've ever slept on, by the way- What brand ARE they?

Room Tip: The far end (away from rt. 80) offers weaker wireless signal, which, for us, was a nice plus for bet...
See more room tips
  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted C, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this reviewResponded January 29, 2013

David thank you so much for taking time to provide such excellent feedback! Great to see you were so satisfied with your stay. I appreciate your business and hope to see you again on your next visit to Salt Lake City!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Salt Lake City hotels
0.2 mi away
DoubleTree by Hilton Hotel Salt Lake City Airport
DoubleTree by Hilton Hotel Salt ...
#29 of 77 in Salt Lake City
854 reviews
3.2 mi away
Holiday Inn Express Hotel & Suites - Airport / East
Holiday Inn Express Hotel & Suit...
#44 of 77 in Salt Lake City
214 reviews
0.1 mi away
Hilton Garden Inn Salt Lake City Airport
Show Prices
Show Prices
Show Prices
0.1 mi away
La Quinta Inn & Suites Salt Lake City Airport
La Quinta Inn & Suites Salt Lake...
#35 of 77 in Salt Lake City
729 reviews
3.2 mi away
Comfort Suites Airport
Comfort Suites Airport
#22 of 77 in Salt Lake City
277 reviews
0.6 mi away
Hampton Inn & Suites Salt Lake City Airport
Hampton Inn & Suites Salt Lake C...
#16 of 77 in Salt Lake City
809 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Hotel & Suites Salt Lake City-Airport West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel & Suites Salt Lake City-Airport West

Address: 5001 W Wiley Post Way, Salt Lake City, UT 84116-2850
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
Price Range: $92 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Salt Lake City-Airport West 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel and Suites Salt Lake City Airport West! Minutes from Salt Lake International Airport, downtown Salt Lake City, and four world-famous ski resorts within 45 minutes, the Holiday Inn Salt Lake City Airport West is ideally located. A free airport shuttle is available. Well- appointed guest rooms in rich, warm tones with spacious and well-lit work areas will delight you. Stay connected with free high-speed internet access in-room and throughout the hotel. Tie up loose ends in our 24-hour business center and enjoy the HD flat screen TVs when work is done. Triple sheeted beds and a pillow menu provide a superior night's sleep. Dine on classic American cuisine in Wingtips Bar and Bistro, our full service restaurant or enjoy the ease of room service. Catch a game on large plasma TVs in our lounge. Maintain your exercise regimen in our fitness center, indoor pool, and whirlpool. Plan a successful event with our professional meeting and catering staff. We offer over 2300 square feet of flexible meeting space. Visit these popular attractions while in Salt Lake City, Home to the XIX Olympic Winter Games: Gateway & City Creek Shopping, Salt Palace Convention Center, Temple Square and the Great Salt Lake. Visit our corporate neighbors: GE Healthcare, L3 Communications, Raytheon, and Northrop Grumman. Experience all that the Holiday Inn Hotel and Suites Airport West has to offer! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Hotels.com, Travelocity, Booking.com, Priceline, Orbitz, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn Hotel & Suites Salt Lake City-Airport West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites Salt Lake City-Airport West
Holiday Inn Salt Lake City
Salt Lake City Holiday Inn
Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing