We frequent Meltin Pot 2-3 times a year. We usually get very good service and nearly always enjoy the meal. There are a few misses once in a while, but most restaurants miss as well. It can get a little expensive, especially considering you have to cook your own food, and they could be a little more generous with serving sizes. But this is a great meal to enjoy with a group, but not too big. Make sure you take your time and enjoy the meal and it will be a great experience. Reservations are often a must, especially on busy weekends, but if you don't have one, try to get in at opening time and they can often get you in.