We have dined at Lugano many times over a number of years and always enjoyed it, But now, particularly on the last two visits, I've noted a decline in standards. The foods remains fairly good but seems to lack the care of the past and has become inconsistent. The furnature and carpet have become worn. The place could use a paint job. The level of cleanliness is not up to the past. Service staff appears less well trained and indifferent, providing slow service, even when the restaurant is not busy. Kitchen staff, who are seen now and then, are carelessly dressed and groomed. There are better choices; we will probably not return.