What a find! We needed a centrally located hotel for a stop in Salt Lake City on a driving trip from Las Vegas to Canada. This is a great, fully equipped, full service property at a very reasonable rate with a staff that, to a person, was outstanding: friendly, helpful, unfailingly pleasant and efficient from the Front Desk Staff, to the restaurant wait staff, to the housekeeping staff. I'm in the hotel business and understand the significance of a "five star" rating. Ordinarily, the Garden Inn product is not thought of in this category. But I cannot think of a single serious criticism of this hotel - the elevators were a trifle slow, perhaps - so I cannot think why "five stars" is not the proper rating.