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“Great reasonably priced, full service hotel near SLC Airport - outstanding staff” 5 of 5 stars
Review of Hilton Garden Inn Salt Lake City Airport

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Hilton Garden Inn Salt Lake City Airport
3.0 of 5 Hotel   |   4975 Wiley Post Way, Salt Lake City, UT 84116   |  
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Ranked #7 of 75 Hotels in Salt Lake City
Certificate of Excellence
GreenLeadersGold level
Las Vegas, Nevada
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Great reasonably priced, full service hotel near SLC Airport - outstanding staff”
5 of 5 stars Reviewed September 11, 2013

What a find! We needed a centrally located hotel for a stop in Salt Lake City on a driving trip from Las Vegas to Canada. This is a great, fully equipped, full service property at a very reasonable rate with a staff that, to a person, was outstanding: friendly, helpful, unfailingly pleasant and efficient from the Front Desk Staff, to the restaurant wait staff, to the housekeeping staff. I'm in the hotel business and understand the significance of a "five star" rating. Ordinarily, the Garden Inn product is not thought of in this category. But I cannot think of a single serious criticism of this hotel - the elevators were a trifle slow, perhaps - so I cannot think why "five stars" is not the proper rating.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lyle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this review, September 15, 2013
Thanks for your words of kindness!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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469 reviews from our community

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Spring, TX
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 10, 2013

The Hilton Garden Inns never dissapoint. The lobbies are a step above the rest in this class of hotel and I like that there's a restaurant and "watering hole" on the premises, so that you don't have to leave the hotel to go out for dinner and drinks. You stay right in the hotel. Food was good. Had dinner there the evening we arrived, and had breakfast there before we left to catch our plane. Nice rooms, beds were comfortable, and furnishings and linens very nice.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SHUM8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this review, September 15, 2013
Thanks for your great review, we will work to get that 5th star next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Logan, Utah
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 8, 2013

Nice clean, new room but a bit small. Front-desk person was friendly enough but when I asked her if we had received the AAA discount she said that she didn't know how to get that info off of their system because we booked online. Really? This is the first time someone has asked that? Well, back to the room. It was nicely appointed. Bed linens were a bit old and worn and the mattress was Very Firm. There is a small restaurant in the lobby area where you can purchase breakfast. Though at this price point you have option in this area to have breakfast included with the room charge. Overall, If you are staying one night you will be satisfied; if staying more that one night, you have better options.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank restaurantguy117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this review, September 15, 2013
Thanks for your review. We will talk with our Front Desk staff on the AAA discount.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
237 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 stars Reviewed September 7, 2013 via mobile

Three of us took two rooms here and found the hotel above the high Hilton Garden Inn standard, having stated at many of this brand. The staff always make or break a property and this staff were exceptionally welcoming and friendly, at both the front desk and the bar. The usual welcoming bottle of cold water was especially welcome on a 90+ day, and the bar served some great local cold beer (albeit behind closed doors) but they had no twofers as many SLC bars have. The rooms were as the brand standard, comfortable beds, refrigerator and small microwave. The only quibble is there are not two lounge chairs, so when relaxing and watching television one of two persons has to sit on the desk chair or the bed. Access to the interstate is very easy, and parking is ample. Given the number of hotels in the immediate vicinity, including a Hilton, the hotel has to be on its toes for service - and it is!

Stayed September 2013, traveled with family
Helpful?
1 Thank 22club58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this review, September 15, 2013
Thanks for an awesome review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringgold, Georgia
Level Contributor
248 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
5 of 5 stars Reviewed September 3, 2013

The hotel is attractive, airy and comfortable. Plus that it is close to the airport with a free shuttle for those needing to catch a plane. The breakfast was quite good and affordable. Beds were comfortable and AC was great. Rooms were clean and staff were friendly. We would definitely come back.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SPN21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this review, September 15, 2013
Thanks for a great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Segundo, California, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 30, 2013

I've been staying at this particular Hiltoni property since January 2013. I've stayed at several of the other Hilton property's in the area, however the staff and overall experience keeps me coming back to this one over and over again. The staff have become family members to me. Whenever I am in Salt Lake City, I will stay here. Some places have some benefits or amenities that this one doesn't have but this property more than makes up for it by their staff.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this review, September 2, 2013
Thanks Mike! You are the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 30, 2013

On the plus side, location, comfort, facilities (pool)
On the minus side, house keeping was skipped on day 2 of our stay, a bit surprising for this hotel range. In addition, room windows do not open which we find regrettable

Room Tip: Adjacent connected rooms 503 and 505 for family
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank antoine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this review, September 2, 2013
Thanks for your review! We will always be there to clean your room, unless there is a "do not disturb" sign on it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Salt Lake City Airport

Address: 4975 Wiley Post Way, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Salt Lake City
#4 Romantic Hotel in Salt Lake City
#5 Business Hotel in Salt Lake City
#9 Family Hotel in Salt Lake City
Price Range (Based on Average Rates):
Hotel Class:3 star — Hilton Garden Inn Salt Lake City Airport 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Hilton Garden Inn Salt Lake City Airport hotel is only 1 mile west of Salt Lake City International Airport offering a complimentary 24-hr shuttle service. Less than 7 miles west of downtown, our Salt Lake City airport hotel is convenient to many attractions like historic Temple Square and only a short drive to ski resorts and the Great Salt Lake. Guest services include free parking, free WiFi, on-site restaurant with evening room service, bar/lounge and great new modern lobby for relaxing or congregating. Expect direct access to I-80 and everything you need while traveling. ... more   less 
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Also Known As:
Hilton Garden Inn Salt Lake City Airport Utah

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