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“Terrible sink faucet, lousy TV audio quality, poorly aimed A/C”

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Best Western Plus Airport Inn & Suites
Ranked #32 of 75 Hotels in Salt Lake City
Certificate of Excellence
Fort Collins, Colorado
Level 4 Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Terrible sink faucet, lousy TV audio quality, poorly aimed A/C”
Reviewed May 23, 2014

This is an obviously new property and looks nice and fresh, but the awful low-flow sink faucet will keep me away from this property. I know that they're being replaced, but there are too many other offerings in the area.

The breakfast offerings were very limited. Maybe bugs are still being worked out, but I won't be back to find out.

Room Tip: Test drive the bathroom sink faucet before settling in.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evelyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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605 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Alpine, United States
1 review
Reviewed May 13, 2014

This is a wonderful hotel! Spotlessly clean and fresh. The continental breakfast included meat which is my personal measurement. My only suggestion is that they need better pillows. They were so thick that my neck was bent all night and I couldn't sleep. The mattress was amazing though.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jared L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed May 13, 2014

The Best Western Airport Hotel is extemely clean and a great value. We would stay there again. The breakfast offering was somewhat limited, but the food was tasty and well-presented. We were impressed with how quite the surrounding area was. We didn't even experience airport noise.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 741patriciad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level 6 Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 10, 2014

My brother and I stayed here one night while in on business trip in UT. Hotel is about 2 years old. Room was very nice, very quiet and A/C worked great. The only down side is location, not too many restaurants in the area, except ones in other hotels. Will stay here again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elko, United States
1 review
Reviewed May 8, 2014

Very efficient staff, clean, quiet, updated rooms. Loved the ultra modern thick carpets, extra high comfortable beds, modern-retro headboards and the Dish TV. We had a very enjoyable stay and plan to stay there again when we go back to the area.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deanna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orofino, Idaho, USA
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 7, 2014

My wife and I had wanted to stay in or near down town SLC but we found the hotels too pricy. We made reservations at the BW Plus Airport Inn and Suites without knowing our way around SLC. We found that we were able to slip in and out of the down town area within just a few minutes, never experiencing traffic problems or snowdowns. The hotel was one of the very best of the Best Western we have stayed at. Well worth the price. Our stay here was a major contributing factor in making our SLC experience truly enjoyable.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank DON C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
durham
Level 5 Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 4, 2014

Since it is so close to the airport, we did not expecting this hotel was nice and clean. Seems like it just got renovated. All the furnitures are mordern. It has hot breakfast. Very reasonable price. The sound isolation was not too good. They only have one elevator?

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank li000044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Airport Inn & Suites

Property: Best Western Plus Airport Inn & Suites
Address: 5433 W Wiley Post Way, Salt Lake City, UT 84116-3719
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Salt Lake City
#30 Family Hotel in Salt Lake City
#32 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Airport Inn & Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Brand new hotel, which is 5 miles away from Salt Lake City International Airport, about 15 minutes from downtown Salt Lake. With great restaurants and attractions right in the downtown area. ... more   less 
Reservation Options:
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Also Known As:
Best Western Plus Airport Inn & Suites Salt Lake City, Utah

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