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“Unexpected gem”

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Best Western Plus Airport Inn & Suites
Ranked #36 of 75 Hotels in Salt Lake City
Certificate of Excellence
Reviewed November 25, 2013

I was surprised to find such a great hotel near an airport. The staff was great, the bed extremely comfortable, and the prices reasonable. It is very accessible for drive-in traffic and has a great shuttle service to the airport. The hotel provides parking for people flying in and out at a great rate. The facility is totally non-smoking and new enough that it smells clean and fresh and as if there has never been smoking there. The wi-fi was easily connected and worked pretty well. A couple of lost minutes in FaceTime but otherwise perfect.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Best Western
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 - 522 of 638 reviews

Reviewed November 24, 2013 via mobile

Friendly staff, clean, quiet, nicely furnished rooms.
Airport shuttle, free breakfast. About a ten minute ride to the airport.
There was some parking for a 30' straight truck, although more than one would have been tight.

  • Stayed: November 2013
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Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013 via mobile

They offer airport shuttle service but what they don't tell you is they don't actually employ a shuttle driver. They contract with another hotel's driver. We had to wait an hour to be picked at the airport after being told it would be 15 minutes. It was 10pm and we had two very tired kids. (I had even told them when we would be arriving late upon booking). Neither the driver nor the front desk clerk apologized.

The rooms were nice but the shower spigot shot off when my husband turned it on. We had to hold it on so we could take showers. Again, no apology from the front desk.

Fortunately we paid very little for the room when we booked. Because we were not impressed.

  • Stayed: October 2013
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Thank TravelingOnStandby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

We stayed with 3 belgian families on august 2 and we had reserved 5
Rooms via booking.com and best western site
rooms were ok and clean but staff was really not up to their task.
Cominb home I saw they overcharged me 2 rooms and i' m still trying to
Recover my money!!!
everytime customer serice of best western comes back for somthing else, they can not open my
Attachments with my credit card statements, ......
They always want something else but they should simply be able to see in their accounts they
Overcharged me

  • Stayed: August 2013, traveled with friends
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Thank P L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

This hotel appears to be fairly new. The furnishings were very nice and the rooms were clean (I stayed here 2 nights in the past week, flying into and out of SLC). The second time, I asked about, and used the laundry facilities. This is a great feature, and the laundry room was very clean. $1.50 to wash, $1.25 to dry, plus you need to buy or use your own soap.

The breakfast was good. Pancakes, Egg "patties", (the first morning was an "omelet" which had some cheese inside), Bacon, cereal, juice, yogurt. Very adequate to get going in the morning.

The grounds are quite nice, and the hotel is very near a convenience store/gas station/carwash, for returning rental cars.

I shopped the airport area a little and found this to be a reasonable price for what turned out to be a very lovely hotel, with a very helpful and pleasant staff. Keep it up! Would stay here again.

Room Tip: I had a top floor both times. I think anywhere is fine.
See more room tips
  • Stayed: October 2013, traveled solo
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1  Thank donhuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

I was in town on a shopping trip with a friend. The hotel was clean & seems fairly new. However, there were not many restaurants nearby & we wound up eating dinner at the Holiday Inn Express about a half mile away from this hotel. There is a whole row of hotels tucked in amongst office parks & not much else. If you do not have transportation, you may want to stay elsewhere.

  • Stayed: October 2013, traveled with friends
    • Value
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    • Rooms
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Review collected in partnership with Best Western
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

Beds very comfortable,clean and great decor, friendly staff, only problem was the ducks out front and their "deposits" on the front entryway. We stay here every time we come to Salt Lake City. Highly recommend it

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Airport Inn & Suites

Address: 5433 W Wiley Post Way, Salt Lake City, UT 84116-3719
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Salt Lake City
#20 Romantic Hotel in Salt Lake City
#26 Family Hotel in Salt Lake City
#32 Business Hotel in Salt Lake City
Price Range: $72 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Airport Inn & Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Brand new hotel, which is 5 miles away from Salt Lake City International Airport, about 15 minutes from downtown Salt Lake. With great restaurants and attractions right in the downtown area. ... more   less 
Reservation Options:
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Also Known As:
Best Western Plus Airport Inn & Suites Salt Lake City, Utah

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