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“Not sure what to expect”

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Best Western Plus Airport Inn & Suites
Ranked #32 of 75 Hotels in Salt Lake City
Certificate of Excellence
Tucson, Arizona
Level 1 Contributor
3 reviews
3 hotel reviews
“Not sure what to expect”
Reviewed July 14, 2013

The hotel was in good shape considering the recent tornado but the rooms were a miss we paid 120.00 per night and didn't get what we booked. Booked a double non smoking suit and was told they didn't have double suits when we arrived. I called because we anticipated a very late check in and was told no problem. when we arrived the reservation had been cancelled so we had to take what they had available.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Q7375TProbertag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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589 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
George Town, Cayman Islands
Level 6 Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 14, 2013

THe BW Plus is essentially and upgraded BW - nice beds, linens, etc, and offering a continental breakfast (not used).
With a late arriving flight, the property used the van service of the Comfort Suites. After a phone call, the van was "there" within 10 min. Hotel check-in was already completed by another in the party so it was straight to the room.
For the basic, easy, overnight, the BW Plus was good. No problems. It is located in an area that all airport hotels are located, but do not expect much more.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coarsegold, United States
Level 1 Contributor
3 reviews
Reviewed July 14, 2013

We had a very comfortable stay at this hotel and it was very clean. I recommend it for its value and the friendliness of the staff. The breakfast was also very good. I would stay overnight at this hotel again if I find myself in the area anytime soon.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick
Level 6 Contributor
738 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 406 helpful votes
Reviewed July 6, 2013

We stayed here because it is two miles from SLC airport and boy, what a good decision. We were greeted immediately and assigned a great room at a really great price. The lobby is large and comfy and there is a separate breakfast room (included). There is also a large indoor pool - very nice, a guest laundry, meeting facilities and fitness room. There is also a good nearby restaurant, Village Inn, which has many American dishes and a pie selection that is incredible. I almost can't wait to eat there again. The hotel is a lovely property and we've stayed at many Best Westerns. Other Best Western locations, emulate this one!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelkitty50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 4, 2013

The only thing I really liked about this hotel was that it was relatively new. Other than that, it was average at best. The room was dimly lit and the water from the basin faucet came out in a spray that provided for an unsatisfactory hand washing experience. You can call this "green" if you want, but I call it cheap. The hotel is located in the middle of nowhere, also; but for SLC that's probably good, since there are a lot of unsavory areas around that city. I don't really understand all of the reviews that praise this hotel, because it really doesn't deserve praise.

One odd thing about this hotel is that our room didn't have a Bible in it, or even a Book of Mormon, but rather, bizarrely, a copy of the Bhagavad Gita. For me this doesn't cut one way or the other as to the quality of the hotel, but it's sure what I'll remember most about it.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank burdette9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2013 via mobile

This is a great Best Western Plus. Will stay here again! Clean, very comfortable beds, great location to airport. Easy on/off freeway access. Hot breakfast, swimming pool, hot tub, energy conscious and great value!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chawks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visalia, California
Level 2 Contributor
6 reviews
4 hotel reviews
Reviewed June 27, 2013

This hotel is still very new so my room was very clean and nice. I had a wonderful stay and if you're feeling a little hungry, there is a wonderful Perkins Restaurant right next door that was delicious!

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeepwgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Airport Inn & Suites

Property: Best Western Plus Airport Inn & Suites
Address: 5433 W Wiley Post Way, Salt Lake City, UT 84116-3719
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Salt Lake City
#30 Family Hotel in Salt Lake City
#32 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Airport Inn & Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Brand new hotel, which is 5 miles away from Salt Lake City International Airport, about 15 minutes from downtown Salt Lake. With great restaurants and attractions right in the downtown area. ... more   less 
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Also Known As:
Best Western Plus Airport Inn & Suites Salt Lake City, Utah

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