When we arrived at the hotel there was no internet service, the front desk staff were very unhelpful.
To cap it all we had an intruder in our room at 2.30 in the morning, the front desk would not ring 911. The service was terrible, security is non existant. The intruder was able to gain access into our room despite the safety lock being activated from inside the room.
The next mormning we were told that it was impossible for anyone to be able to get into our room without a key, but this DEFINATELY HAPPENED. When we returned to the room we showed the Receptionist that you could open the door without a key, she said she was amazed.
No one bothred to enquire how we were despite this being reported to the Manager by the Receptionist.
Would not stay here ever again. We checked out the next day
- Official Description (provided by the hotel):
- Brand new hotel, which is 5 miles away from Salt Lake City International Airport, about 15 minutes from downtown Salt Lake. With great restaurants and attractions right in the downtown area. ... more less
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- Also Known As:
- Best Western Plus Airport Inn & Suites Salt Lake City, Utah