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“Extremely overcrowded, pricey and lack of supervision”

Seven Peaks Waterpark Salt Lake City
Ranked #123 of 130 things to do in Salt Lake City
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: People of all ages keep cool at this popular amusement park that features 30 water slides and attractions.
Reviewed July 23, 2013

When this place was under old management prior to Seven Peaks, it was always a bit rundown though the staff was more visible, wasn't nearly as crowded and didn't nickle and dime you to death. Flash forward to the present day and the above three concerns are all major issues.

For starters, in a bid to extract more money from everyone since everyone simply buys the Pass of All Passes now, be prepared to pay $7 and fight for a parking spot since this place is completely packed at 10am due to thousands of other passgoers. Add on tubes which you are required to buy in order to actually ride any rides outside of the wave pool, lazy river or kids area. Seriously, $16 to rent a triple tube? Just a complete ripoff. Outside of bringing in water, no food or drink is allowed so you're either venturing to your car to eat some sandwiches in a cooler or forking out dough for your usual overpriced fast food (complete with a condiment cart littered with flies due to sloppy customers).

Though they've slapped on some new paint and signs to beautify things, this has come at the expense of decreased lifeguards. The wave pool only had a couple of lifeguards staffed when more is essential. The kids area only had a couple who are unable to watch that much water effectively. In five hours at the park, I did not see a single manager or person of authority walking around. I remember them being much more visible pre-ownership change and would encounter them repeatedly.

The Pass of All Passes has simply ruined this place; you can't stick thousands of people in a park this size and expect it to be fun. Tubes should not be required to ride slides; it's like going to Disneyland, paying the entrance fee and then being told at each ride 'Oh, you want to ride this? We'll need you to buy a rider's pass for $20.' Cut back on the passes, institute free tubes at the slides and maybe we'll go back, but judging by the dollars they are raking in, I won't hold my breath.

6  Thank AverySLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 - 70 of 110 reviews

Reviewed July 9, 2013

It was 104 degrees and wet. We were new to the park so we didn't realize that it didn't open to non season ticket holders until noon. Then we were directed to another line to redeem our groupon tickets. Nobody seemed to know what we should do. The place seems kinda old and dirty.

4  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013 via mobile

I used to love this water park. It had a slide that is more fun than any slide I have ever been on. It's the one with a mat that goes down then up then down then you go skipping across the water. Unfortunately the park was bought by 7 Peaks who sell a ridiculously cheap season pass that has created the most overcrowded nightmare I have ever seen. The lines are literally hours to go on a 20 second slide. Also since you can't take food in you will be forced to eat the overpriced food in the park or walk the half mile back to your car. This seems to be where most parents in salt lake drop their preteens for cheap baby sitting.

5  Thank WYglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013 via mobile

It's no wonder that have to sell passes on groupon, most people would never go for the price and what you get. The slides are fine, the problem I had was from the time we arrived, when you buy a day pass the pass doesn't start until 12 noon, which takes away half the day. You can't take food in however, they only have one small place to buy food with no less than an hour wait all day long!! And all the food is fried or cheeses. Also the employees and lifeguards are miserable, there were two the whole day that were friendly and helpful. In a nutshell they need to take a lesson from some of the other parks around the states. I will never ever go back!!

6  Thank Michelle2215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 2, 2013

The slides are fun once you make what feels like a reality show "challenge" . Make it up the loose wood boards, uncovered stairs with the protective cover coming off and hopefully you don't get a splinter on the way up. I sent a FB message to Seven Peaks about the condition and as expected I got a generic, "thank you for your input" Apparently they are ok with the risk. The little kids section is great and as a plus... no wooden stairs:) Parking is $7 and you can't leave without paying it again, Food is over priced and you can't bring your own in. We take a cooler and eat just outside the entrance. I'm the mom who sees what needs improved, my kids just see the fun slides.

if you are going, Go when its not so crowded after 4 p.m.

3  Thank UtahAlice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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