I travel all the time and have been in 5 star hotels and resorts all over the world - England, France, Sweden, Germany, Russia, Japan, Bali (Indonesia), Thailand, China, India .... and on and on ... plus many places in the USA itself and must say that the Grand America ranks in the top of the list. My wife and I were truly, pleasantly, happily shocked by how much we enjoyed it. Even before leaving SLC we were planning to return to Grand America.
The lobby is a marble and wood paradise. The rooms are spacious, comfortable and elegant.
The staff everywhere was great with one big exception - it was disappointing in the excellent morning buffet to see the restaurant manager berate the staff. I thought the staff was superb. Perhaps the manager, Ali, felt he was impressing the guests but it was just rude and off putting. We had breakfast 6 days, he was there 2, and both times did that.
We loved the spa! We visited 3 times. Tiffany, Andrea, Alisa were our massage therapists and truly magically gifted. The service is pricey but definitely worth it.
Special thanks to Nina in the business center for her help.
Summary: If you ever want to get away from it all and live in wonderful luxury for a while, visit Grand America, and with that enjoy all that SLC and surrounding ski has to offer.
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- Also Known As:
- Hotel Grand America
- Grand America Salt Lake City
- Grand America Hotel Salt Lake City, Utah