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“Good location but a few drawbacks” 4 of 5 bubbles
Review of Radisson Hotel Salt Lake City Downtown

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Radisson Hotel Salt Lake City Downtown
Ranked #28 of 75 Hotels in Salt Lake City
Santa Rosa, California
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Good location but a few drawbacks”
4 of 5 bubbles Reviewed March 19, 2014 via mobile

The good stuff: Very close to everything in the city center & easy transport to airport via light rail. Easy early check & check out. Nice room with view of roof of Salt Palace.

Downside: They seem to have plumbing problems on conference floor. Some basin faucets didn't work at all and those that did we're boiling hot.

Stayed March 2014, traveled on business
Helpful?
1 Thank Cerberus1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, March 23, 2014
Dear Friend,

We are happy to see that you enjoy your stay at our hotel. The fact that we are a couple of blocks away from the City Creek and the Gateway malls makes the stay of our guests even better. I am also glad to see that your room was good and comfortable.

Our maintenance department is working on solving the problems you mentioned and we'll make sure everything is working properly.

Thank you again for staying with us!

Sincerely,



Miguel Vazquez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,063 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 10, 2014 via mobile

What a beautiful modern updated look at the front lobby and desk ! Makes for a great warm welcome with the fireplace burning !

The front desk staff is awesome and very professional.

Keys were ready and waiting upon arrival which makes for a perfect first impression. After along day of travel no one wants to stand in line and wait for checking into a hotel !

The rooms are immaculate and provide the sleep number beds that actually work ! Beds and linen are so comfortable that it makes waking up and having to get out of bed a chore !

The hotel gym is perfect. The pool area is a welcome plus As is the Spa and sauna.

The restaurant is very good and the food selection is a great variety of choices as is the news and and coffee shop as well.

Over all I am looking forward to coming back to this hotel the next time I'm in Salt Lake City as the location is perfect !

Stayed March 2014, traveled on business
Helpful?
Thank PHXman55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, March 11, 2014
Dear Guest,


Thank you very much for your review and kind comments! We are extremely happy to see that you enjoy our recently renovated lobby and rooms.

We also want to thank you for recognizing our staff and the good things they do. Our purpose at the Radisson Hotel Salt Lake City Downtown is to make your stay as memorable as possible.

As you mentioned in your review, our restaurant has great food options and is open every day.

Please, keep us in mind next time you visit downtown Salt Lake City.


Sincerely,



Miguel Vazquez
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
239 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed March 7, 2014

if you do not mind walking a bit,this hotel is in great location.
they have a bar / restaurant downstairs which opens for food until 11pm.
i had salmon and riesling and both were very good.
room was ok.
front desk stuff friendly and very nice.
know a lot about surroundings.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rurina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, March 10, 2014
Dear Rurina,

Thank you very much for your comments and review! we are happy to see that you had a good time during your stay. Our bar/restaurant has a great menu and salmon is always a good option. Our goal is to ensure fresh food is provided and that each item is available for all of our guests.


Sincerely,


Miguel Vazquez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed March 6, 2014

We stayed recently in this hotel for an event at the Salt Palace. The hotel was fine, the rooms good, the restaurant adequate and the service very good. What makes this hotel a 4 star hotel was its excellent location near the Salt Palace Convention Center and the proximity to SLC downtown. It is also very close to the light rail system which you can ride for free within the city center. Highly recommended if you are attending an event at the Salt Palace or have a need for access to downtown SLC.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Flyfisherdmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, March 7, 2014
Dear Dave C,


Thank you for your review! We are happy to see that you enjoyed the quality of our rooms and the good service at our restaurant. The Copper Canyon Grill House & Tavern has fantastic menu options and offers great service every day.
Please, keep us in mind for your next visit to Salt Lake City and remember that we are only a block away from the Energy Solutions Arena and a couple of blocks away from the City Creek and Gateway malls.

We look forward to your next stay!


Sincerely,


Miguel Vazquez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 4, 2014

I stayed at the Radisson Downtown SLC for a conference at the end of February for 4 nights. It is in a great location, right next to the Conference Center and within walking distance to the Delta Center, Temple Square and the malls.

My room was very nice. I reserved a "business class" room (free breakfast buffet and a coffee item from their coffee shop). My room was on the 15th floor. The room was well appointed with contemporary art. The beds are very comfortable (not to hard, not to soft) and the bathroom was very nice. I especially liked that one of the bathroom amenities includes a shower puff for the shower gel! The only way the room could have been better was if I had a better mountain view rather than a view of the refinery-looking complex.

Service was excellent as was housekeeping. The hotel (in the room and out) was spotless and well maintained. The only employee I encountered that was not very helpful was someone in loss prevention. I had a package delivered to the hotel and the front desk had to call loss prevention to retrieve. The member of loss prevention seemed to be "put out" and actually gave attitude to the front desk attendant who was magnificent.

Overall, the only things that could have made my stay better would have been a complimentary shuttle service and a better view.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, March 5, 2014
Dear Lysse,


Thank you for sharing your experience in Trip Advisor. I want you to know that we value every guest comment and we get very excited every time we see a positive review.

I am happy to read that you enjoyed the quality of our beds and that the housekeeping team did a fantastic job during your stay. We are proud of our team!
The amenities in our rooms are new for Radisson Hotels, and as far as we can see, they are great and most guests are happy with their quality.

I have also addressed the “loss prevention” issue with our team and we are working on correcting this situation.

Sincerely,


Miguel Vazquez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Layton, Utah
1 review
5 of 5 bubbles Reviewed March 3, 2014

The room was nice and the bed very comfortable. The employees were very courteous. I would definitely be willing to stay there again if I needed a hotel in Salt Lake. It is positioned nicely within walking distance of many things to do; temple square, city creek mall and others.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, March 4, 2014
Dear Alex P,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your bed and the good attitude of our staff. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!


Sincerely,

Miguel Vazquez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 2, 2014

We stayed at this hotel when we went to an event at the Delta Center. The location couldn't have been better. We were able to walk to the Delta Center. The hotel was very, very clean. The staff was friendly and accommodating. I got a great rate on this room through Expedia and honestly I don't think I would pay the normal rate to stay there. It's a nice hotel but not anything super special. There is no complimentary breakfast and you have to pay for parking. The view from the 12th floor was awesome and the bed was comfortable.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Screen123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, March 4, 2014
Dear Guest,

Thank you very much for taking the time to review our hotel. We are glad to hear that you had a good time in Salt Lake City and that you found our hotel comfortable and clean.

Also, I would like to thank you for recognizing the good attitude of our staff. We are convinced that our Yes I Can! culture makes a difference in the service we provide.

Please, keep us in mind and don't hesitate to contact us when you are ready to make a reservation for your next visit to Salt Lake City.

Sincerely,

Miguel Vazquez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Salt Lake City Downtown

Property: Radisson Hotel Salt Lake City Downtown
Address: 215 West South Temple, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Salt Lake City
#12 Family Hotel in Salt Lake City
#22 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Hotel Salt Lake City Downtown 4*
Number of rooms: 381
Official Description (provided by the hotel):
Recently renovated, excellent value. ... more   less 
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Also Known As:
Radisson Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Radisson
Radisson Hotel Salt Lake City Downtown Utah

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