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“Wonderful Renovated Hotel in Downtown”

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Radisson Hotel Salt Lake City Downtown
Ranked #24 of 75 Hotels in Salt Lake City
Layton, Utah
Level 6 Contributor
135 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Wonderful Renovated Hotel in Downtown”
Reviewed July 8, 2013

We had a wonderful overnight stay at the Downtown Radisson, just a block away from Temple Square.

The hotel has had a recent facelift and I enjoyed the new contemporary colors. The room had nice clean carpet and white duvet comforters. The bed was very soft (a bit too soft for my taste but my wife loved it). They had these very cool reading lamps (pen light size) on each side of the bed that I thought were a nice touch. The shower had an awesome large "sunflower" sized showerhead, much better than those dinky 2 inch ones. Over all the room was very clean, quiet, and comfortable.

We visited the indoor pool, and all though its not very big it does have soft and plush pool furniture, a nice sized whirlpool/hot tub, a sauna, and a shower to rinse off. There are also two handicap assistance devices to lower those that need it into both the pool and hot tub.

We enjoyed the breakfast buffet in the Copper Canyon restaurant. Everything was hot and delicious: oatmeal, pastries, scrambled eggs, bacon, sausage, and pancakes.

The staff was very friendly and helpful. We stayed in the Hilton downtown a few years ago and this was much better. Overall a great night.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank PeakHealth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, July 13, 2013
Dear PeakHealth,

Thank you for your review! We really appreciate your compliments on our recent renovation updates as well as our breakfast. The breakfast buffet covers a wide variety and if you would rather just order a la carte, we also have some very tasty items on the menu. Please come see us again soon!

Sincerely,

Joel Turner
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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London, United Kingdom
Level 5 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 30, 2013 via mobile

Much better stay - decent room, helpful staff and decent brekkie.

Very near downtown and shopping and the stadium. Parking across the road always available. Comfortable beds.

Would book again when staying - on a par with the Marriott.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boggle75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, July 13, 2013
Dear Boggle75,

Thank you for your review! We are thrilled to read that you had “a better stay” while enjoying the room, our team and breakfast. We look forward to your return!

Sincerely,

Joel Turner
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rochester new york
Level 6 Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 29, 2013

I made this reservation last minute because I was already in Salt Lake and uncomfortable at another hotel. they made the reservation, and allowed me to check in at 9:30 am, although they were nearly full - I truly appreciated this service. At check-out, the line was long; only one person doing checkout while another was on the phone nearby, and nothing was done to move the line along - I had an early meeting and had to rush - they didn't seem to care.

Otherwise, the hotel was fine - nothing special, but a better deal and location than others in the city.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rochestertraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, July 13, 2013
Dear rochestertraveller,

Thank you for your review! We are glad that you decided to stay with us and pleased that we were able to accommodate your early check-in. I must apologize for the delay at checkout. We understand that often times our guests are in a rush at checkout, so receipts as well as instructions are slid under guests’ room doors for an express checkout. I also realize that there are situations where a bill may need additional attention. I will continue to review our schedules to ensure adequate front desk coverage. Thank you again and we look forward to having you as our guest in the future.

Sincerely,

Joel Turner
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
44 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 26, 2013 via mobile

I stayed here very often and it has undergone some great changes but something happened in late 2012-present.
The copper canyon restaurant (onsite hotel restaurant) has reduced it's menu from a full lunch / dinner menu to a meager sandwich / burger / salad menu. This would be passable if the sandwiches, burgers and salads were great- but they are not worth it. You'd be more impressed with fast food. This restaurant seems incapable of putting a real menu together and hasn't done so in over 6 months.
Their breakfast buffet is just 'ok' and I opted to order off of the menu. My enchilada style egg omelette was filled with all of the offerings from the buffet and topped with Marinara sauce. Lovely.
While you could walk to other restaurants nearby this isn't always an option during the cold snowstorm months or even late at night if you're traveling solo.
It is for this reason I will not be returning to this hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dev227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, July 13, 2013
Dear Dev227,

Thank you for your review! I am sorry to learn that you were disappointed with our restaurant. We have been undergoing some transitions with our menus and we are tweaking them to improve guest satisfaction. I hope you will change your mind and return in the future to see the changes.

Sincerely,

Joel Turner
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leipzig, Germany
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 24, 2013

Stayed there one week on business (conference) in April 2013.

It is one of the factory-like, very overpriced hotels with no distinct and memorable personality. I will not remember it and I am afraid it will be forgotten very soon in the ocean of other similar hotels.

However, there was something good about it. It was very clean. The location is perfect, right to the convention centre and very close to the city centre. The pool/whirlpool/sauna area was very nice! I enjoyed almost every evening in there.

Check my other reviews for an excellent and definitely cheaper place in SLC.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, June 25, 2013
Dear Stefan H,

Thank you for your review! We are glad that you found our hotel to be very clean, enjoyed our location as well as the pool, hot tub and sauna. I am sorry that you felt our hotel was overpriced and not memorable. It is disappointing to receive this feedback. We completed a renovation throughout most of the hotel at the beginning of 2012 and have received many very good comments on the new modern/contemporary décor. We do appreciate your business and hope to see you again for your next conference in Salt Lake City.

Sincerely,

Joel Turner
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wescosville, Pennsylvania
Level 6 Contributor
788 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
Reviewed June 22, 2013

This is bery nice hotel. We enjoyed our stay here. The hotel is convenient to many points of interest. We were close to Temple Square, Jos Smith building, the Beehive house and the old Train Station, now a mall. The convention center was nearby as well. The room was spacious and clean. The beds comfortable and the ammenities, WIFI, refrigerator etc, were great. The staff was friendly and helpful. The breakfast was what you would expect, good way to start a day.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tank1050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, June 25, 2013
Dear tank1050,

Thank you for your review! We appreciate your compliments on our hotel and staff. We look forward to the opportunity to welcoming back into our hotel for your next stay in Salt Lake City downtown!

Sincerely,

Joel Turner
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garland, UT
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 8, 2013

This is my 2nd time staying here and I would definitely stay again. It is in a great location..very nice that it is in walking distance to the Gateway. The front desk check in staff was nice and our check in person very kindly gave us a room on a lower floor after I belatedly remembered that my daughter hates heights and being in an elevator. There were 4 elevators, so the wait for 1 never seemed long. The room was clean, beds were comfortable and the decor a little different which makes it more interesting than most hotel rooms. For example, the bathroom is a burnt orange color, love the huge shower head, and the headboards have vintage photos on them. I REALLY like the adjustable reading lights attached to headboard sconces, especially when you have teens that stay up late and a Mom who is tired. We asked for a 1hr. later check out and there was no problem. Our room had a fridge, but microwaves were available on request and we got ours within 5 minutes. Internet is free, but breakfast isn't.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tdimiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, June 20, 2013
Dear tdimiles,

Thank you for your review! We are elated to learn of your enjoyable experience at our hotel and we are glad that you liked the large rain showerhead, the reading lights and complimentary high-speed wireless internet. We hope to see you again soon!

Sincerely,

Joel Turner
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Salt Lake City Downtown

Property: Radisson Hotel Salt Lake City Downtown
Address: 215 W South Temple, Salt Lake City, UT 84101-1333
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Salt Lake City
#12 Family Hotel in Salt Lake City
#22 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Hotel Salt Lake City Downtown 4*
Number of rooms: 381
Official Description (provided by the hotel):
Recently renovated, excellent value. ... more   less 
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Also Known As:
Radisson Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Radisson
Radisson Hotel Salt Lake City Downtown Utah

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