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“Okay hotel but tired and needs update” 3 of 5 bubbles
Review of Radisson Hotel Salt Lake City Downtown

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Radisson Hotel Salt Lake City Downtown
Ranked #27 of 75 Hotels in Salt Lake City
Sheffield, United Kingdom
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Okay hotel but tired and needs update”
3 of 5 bubbles Reviewed October 8, 2012 via mobile

Stayed here for 2 nights and was disappointed in the quality of the room, very thin walls, could hear very easily the guy in the bathroom next door also had an adjoining door which I don't like. Breakfast was also just average hotel was clean and is in a great position for down town

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Paul-Stocksbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, October 9, 2012
Thank you for submitting a review. I am sorry that you were dissatisfied with your room. It does not seem that you stayed in one of our newly renovated rooms. I hope you will consider returning to try one of our standard rooms. I think you will be pleased.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,060 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
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English first
Louisville, KY
Level Contributor
6 reviews
5 hotel reviews
3 of 5 bubbles Reviewed October 8, 2012 via mobile

Just another hotel.

They advertise the Sleep Number beds, but the one in my room was broken (wouldn't adjust). One side was like sitting on a bubble and the other was too cushy (with a big valley in the middle).

Room service meal was very bland.

Again...just another hotel.

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank solarablue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, October 9, 2012
Thank you for your feedback. I am truly sorry that you were disappointed by the sleep number bed in your room and the room service meal. We have addressed these issues and are working diligently to prevent a similar situation from happening again. Many of our rooms were renovated this year and contain beds with new high-quality, conventional mattresses. I hope that you will consider returning to give one of these rooms a try. I would like to invite you to contact me directly so that we can discuss your experience and what can be done to change your impression of our hotel.

Sincerely,

Joel Turner
Front Office Manager
801-933-8001
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 bubbles Reviewed October 8, 2012

First the pluses: the king room was nice, seemed recently updated, and had plenty of room to unpack for the stay of a few days for a conference. Staff was friendly. An example is that there was no room service menu in my room, but a trip to the hotel restaurant got me quickly set up. However, the public spaces -- especially the ballroom -- are looking a bit worn. The entrance to the convention center is also singularly unattractive, although convenient, but that is not the hotel's fault. The minuses: I paid a bit extra for a "high floor, mountain room" to discover that really all the rooms have mountain views -- the "non-view" side just overlooks the large roof of the convention center. My "view" side overlooked the street and a large parking lot instead -- as well as the light rail line. The noise of the trains running until at least midnight and then starting about 6 am was prominent in my 11th floor room -- so light sleepers may want to ask for the side away from the street. The hotel is also on the more "empty" side of the convention center -- cafes, restaurants, and shops are about a half mile walk to the east toward Temple Square.

Room Tip: Stay on the side away from the street for a quiet night.
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TNexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, October 9, 2012
Thank you for your review! We appreciate your compliments to our staff and to the recently renovated room. I am sorry that your sleep was disrupted by the noise from the light-rail train outside. Yes, our hotel is located 2-3 blocks away from many restaurants to the East, South and West. We are also in between the two downtown malls which contain many shops. I hope you will return for your next convention in Salt Lake City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed October 5, 2012 via mobile

I spent 4 nights at the Radisson while attending a conference at the convention center. The location was great as it is a 30 second walk to the convention center next door. Unfortunately, it is not outrageously close to food or shopping. If you don't mind walking, its not a huge deal as most everything is within a half mile or so. The room was fine and had a nice view of the mountains. Beds are comfortable and come with an assortment of pillows. The bathroom was nice and had a great shower head. Room was stocked with coffee, soap, shampoo, lotion, hair dryer, iron and clothes hanger. Show time is also standard. Only problem with the room was the loud though effective air/heat unit and a strong chemical smell.
The pool area included a hot tub and sauna which was nice. The weight room is very small and would be awkward if more than one person was using it at a time. Cardio area was also small but perfectly adequate.

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SEMkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, October 7, 2012
Thank you for reviewing our hotel! We are delighted that you were pleased with the bed and shower head. Please come back and stay with us on your next trip to Salt Lake City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, CT
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

We really enjoyed are stay at the Radisson. The location is outstanding - walking distance of Temple Square, City Creek Center, and many restaurants. Even with its location right on the trolley line, the room was quiet and perfect for sleeping. The room was clean and updated, and the staff was friendly and helpful. I would receommend this hotel for a great stay in Salt Lake City.

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BobHartford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, October 3, 2012
Thank you for submitting a review of our hotel! I am glad you enjoyed our hotel and location. We hope to see you again when your travels bring you back to Salt Lake City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orem, Utah
Level Contributor
145 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed October 1, 2012

Can't say enough nice things about this hotel. As others have stated, its location and everything about it is outstanding. Have been there before but did not realize that the hotel charges $12 a night to park in its secured underground lot.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, October 3, 2012
Thank you for your review! We appreciate your kind words about our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

Easy parking. Great front Desk Clerk, with a super fast check-in! The room was newly decorated and in perfect working order. The room was cool, quiet, and perfect for sleeping. I will be using this hotel for all future visits to Salt Lake.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Prine041745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel T, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, September 30, 2012
Thank you for your review! We appreciate your feedback and look forward to your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Salt Lake City Downtown

Property: Radisson Hotel Salt Lake City Downtown
Address: 215 West South Temple, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Salt Lake City
#12 Family Hotel in Salt Lake City
#22 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Hotel Salt Lake City Downtown 4*
Number of rooms: 381
Official Description (provided by the hotel):
Recently renovated, excellent value. ... more   less 
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Also Known As:
Radisson Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Radisson
Radisson Hotel Salt Lake City Downtown Utah

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