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“Great hotel, convenient location”

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Radisson Hotel Salt Lake City Downtown
Ranked #25 of 75 Hotels in Salt Lake City
Round Rock, Texas
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great hotel, convenient location”
Reviewed July 8, 2011

Very nice hotel. Sleep number beds are comfortable. Only a few minutes walk to Temple Square and other downtown locations.

You can park across street. Otherwise it's $12/day.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Max Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSLC, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, September 2, 2011
Thank you for the kind words in your recent review. We are glad you had an enjoyable stay. Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,126 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • Any
English first
Boulder City, Nevada
1 review
Reviewed June 6, 2011

My friends and I stayed at the downtown Radisson when we attended the Stampin Up convention in July of 2010. I had Stayed there also in June for a family reunion so I know how nice it is.
It's impressive when you walk in the foyer, it's beautiful and clean. The service at check in and out was wonderful. The lines moved quickly and they let us check in early as well. The first time we went we did get a extra roll away bed and it arrived in good time. The room was clean and fresh and had everything we needed.
We stayed for an entire week when there in July. The room was plush and the beds can be adjusted for firmness. We enjoyed the food we had from snacks and sandwiches to nice dinners as well, and again, the service was outstanding! I have stayed in a few of the other hotels downtown but will never switch again. We were treated so well I felt like a VIP.

Room Tip: Go see the rooms before you stay there, I did!
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  • Stayed July 2010, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SherrillGraff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RADSLCFOM, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, June 26, 2011
Thank for for your feedback and compliments! We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodland Park, Colorado
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 28, 2011

Let me say that while other reviewers may be onto something by noting that the rooms here are not new or the most modern, the quality overall is pretty high and the customer service (front desk, especially) is characterized by the attention to detail that Radisson trains its employees in. We stayed here for a conference in Feb and got a "suite" that turned out to be two adjacent rooms joined by the usual doorway. We weren't displeased, however, because we had signed up for an "upgrade if available" and got a very cheap rate. The hotel seemed to have quite a few guests but was QUIET (we got our rooms on the side away from the train tracks, as suggested by others) and comfortable. Beds were nice. Furnishings were nice. Everything was clean. We didn't use the restaurant but the hotel is a stone's throw from MANY good places to eat & all the downtown attractions. Jesse, the front-desk manager, was particularly great. Would stay here again!

Room Tip: Stay on the side that is away from the tram track
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  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amybrinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RADSLCFOM, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, June 26, 2011
Thanks for the compliments! We really appreciate your feedback and look forward to serving you again next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesquite, Nevada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 10, 2011

What a nice place!! I arrived earlier than I expected but thought that I would try and check in and WOW I did get checked in early. Courtney worked harder than any clerk that I have ever encountered in assisting me with my needs. Needing a handicap room with two beds and a wheel in shower was a challenge I’m sure but she did it and she did it with a smile. The room itself was very clean and comfortable and included free internet and in room coffee.This property is within walking distance to Energy Solutions and the Gateway Mall. The restaurant on property is wonderful. I will defiantly be staying here whenever I am in Salt Lake City.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CheleSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RADSLCFOM, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, May 17, 2011
Thank you for your compliments and feedback, We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction, Colorado
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 18, 2011

My recent stay at the Radisson in Downton Salt lake for a conference demonstrated the strengths and weaknesses of this property. The hotel is located downtown and very near restaurants and other downtown sites. The staff were warm, friendly and went out of their way to be helpful. The trip was for a conference and the conference facilities were well laid out and organized. There were some difficulties in room temperature in the conference facilities though. My room was a double and was spacious with adequate furnishing, but the walls, carpets, bathroom tiling and fixtures were all shabby, stained with unrepaired holes in the wall. The air conditioning unit had a very noisy rattle when we tried to run it, and we needed the fan all night since the hotel was quite full and noisy. I know that some folks like the "sleep number" beds provided by the Radisson but I am not one of them. The beds are like sleeping on an air mattress where you control the inflation. The bed was sweaty, and noisy when you turn over. It is possible that not all floors in this hotel are as shabby, but if this is representative of rooms available for the conference rate, then we were served badly.

Room Tip: ask for recently updated floors
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  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adventuremam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RADSLCFOM, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, May 17, 2011
We would like to thank you for your compliments and feedback. We were very disappointed to read of your less than satisfactory stay. We strive to take care of each guest and if we miss the mark, we are eager to make it right. Please contact us directly to so that we may address these issues both with you and internally to ensure that no other guest has a similar experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick, Washington
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 13, 2011

We were booked into the Radisson Downtown after missing a Delta connection. (The zero-star rating for "Value" represents only that we paid via voucher. I don't know how much the room actually cost).

We had a slight issue checking in. We were given room 1525 but when arriving, the room was obviously very recently smoked in. I believe this is an entirely Non-Smoking hotel. The friendly front desk staff promptly changed us unto a more suitable room.

Our room had Sleep Number beds which were fun to experiment with as well as provided for a great night's rest (though it took a little getting used to). Room included the usual hotel fare.

I don't, however, believe this hotel has a free shuttle like others in the area. So transfer from SLC may have to be paid out of pocket.

We didn't get to see a lot of the hotel since we were only there one night. However the rooms were clean, staff friendly and accommodating as was the lobby with a nice warm fireplace. The lobby also had a nice coffee shop that was convenient in the morning.

If traveling to Salt Lake, I'd give the place a look.

  • Stayed April 2011
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cyberhwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RADSLCFOM, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, May 17, 2011
Thank you for your compliments and feedback. We look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UTAH
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 21, 2011

The review below me must have been an inside job. We stayed there on the same exact day and it was awful! Dirty rooms, rude service. Not very hospitable. There was hair all over the bathroom Sink and it looked like somebody sneezed all over the mirror complete with boogers. Called the front desk to express my dismay and was told they could do nothing for us. Called the corporate number they made accomodations for us at another one of their hotels and was assured they entire stay was on them but was still charged for the entire stay which we fully anticipated paying for, but when someone tells you its free you expect it to be such. And its 15 for parking and the pool stays open until 10 not midnight like the brochure says. Oh and wanted to take the kids to the pool and there was people making out in it. Never again will I frequent this establishment or any company owned by this chain

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xj85212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RADSLCFOM, Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this review, May 17, 2011
Dear guest,

Please accept our apologies but we are stumped! We have reviewed the last three months both internally and with our corporate office in an attempt to learn about the issue you described and have been unable to find anything. We would truly appreciate if you could contact us directly so that we can address your concerns.

Sincerely,
rhi_slcu@radisson.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Salt Lake City Downtown

Property: Radisson Hotel Salt Lake City Downtown
Address: 215 W South Temple, Salt Lake City, UT 84101-1333
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Salt Lake City
#12 Family Hotel in Salt Lake City
#22 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Hotel Salt Lake City Downtown 4*
Number of rooms: 381
Official Description (provided by the hotel):
Recently renovated, excellent value. ... more   less 
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Also Known As:
Radisson Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Radisson
Radisson Hotel Salt Lake City Downtown Utah

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