I've read some of the other reviews left by unusually picky guests, but as someone who works in the hotel business, I can say that this hotel is FANTASTIC especially considering the average rate for the stay and the GREAT LOCATION!
This hotel is about a 5 minute drive to Salt Lake City Temple Square/City Mall, which is saying a lot for a very busy, crowded metropolis. I've heard other reviewers describe the location as "scary at night", but I can honestly say that this hotel was in a decently developed area, was well lit, and I and my family felt very safe and comfortable here.
The style of the building has a very classic feel to it which is nice, though the rooms and bed linens are dated. But the rooms were freshly laundered, free from insects, free from apparent stains, and smelled clean. You can't ask for more when you're paying anything less than $100 in a place like Salt Lake City.
The breakfast food selection was limited in its flavor variety, but was well stocked, fresh, and looked good. When you consider that the breakfast is COMPLETELY FREE, it's definitely a great deal!
The wi-fi was fast and worked well. There was plenty of parking in easy to access places. And the staff were very helpful in getting my family's rooms close together so we could care for my disabled sibling!
Though I did not meet the Breakfast Attendant, the gentleman on Frost Desk when I checked in late at night (for three rooms for my sister's wedding May 10th) was very kind and joked around with my father and I. It was a very pleasant exchange after a long day of travel! The two ladies at Front Desk in the morning were also very polite and efficient, so this hotel does get a thumbs up for some great customer service.
So while this place isn't a 5-star Ritz with a beachfront overlook...it is DEFINITELY a great place to stay when you're on a budget, looking for great service, food, and a convenient location.
I would definitely stay here again. Kudos!
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- Also Known As:
- Comfort Inn Downtown Hotel Salt Lake City
- Comfort Inn Downtown Salt Lake City, Utah