We stayed at this Comfort Inn because it had a guest laundry (we have been on a road trip for a month and do laundry about every 7-10 days). Our room - No. 133 - was huge, but that was the only good thing about the hotel. The window was broken in two places and patched with scotch tape; the rug was unraveling where it abutted the bathroom tile floor; the ink/toner had run out in the printer in the "business center" and, even though we asked twice, was never replaced while we were there; there was NO HEAT in the room (temp went down to the 40s that night), and we were told the boiler had gone out and not "rebooted"; there was rust around the tub drain; the showerhead plate was coming off the wall; the showerhead would only mist around the edges and poured out the middle (not sprayed); the sheer curtain over the window had an 8" rip in it; the desk clerk was grumpy and didn't like the fact that we didn't want the room she assigned us on the street and wanted one away from the traffic; and last, the lady servicing the breakfast area (on the 2nd floor) glared at everyone, never spoke a word - but did make sure everything stayed replenished.
I brought up all of these problems when we checked out, and "Laura" was apologetic and wrote everything down on a "checklist." She also comped us one night's stay. Nice, but I still felt it wasn't worth the stay. If you don't need a laundry, stay somewhere else.
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- Also Known As:
- Comfort Inn Downtown Hotel Salt Lake City
- Comfort Inn Downtown Salt Lake City, Utah