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“froze all night”

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Comfort Inn Downtown
Ranked #47 of 75 Hotels in Salt Lake City
Shelton, Washington, United States
1 review
“froze all night”
Reviewed December 1, 2012

Drove from WA to CA to Salt lake, we had surgery for daughter at shriners , we checked in at 10pm room 150, 20 degrees out , very tired so we just wanted to sleep, around 12 we were freezing so we turned heater on, at 80 at 2 am i felt a very cold draft so made my husband get up and close window, I find the 2 walls are giant windows that dont open from 80's and still the heater wasn't blowing nothing but cold air, turned it off.

I began to get sick from cold draft and had to go warm up with hair dryer, my daughter cant get sick for surgery so we just got up and left to get into a warm car, I noticed all the windows were old and out dated so cant imagine no one else gets a draft, until they upgrade windows or summer, I wont stay here, i'll stay across the street again, much better.

Room Tip: dont' get 150 its cold durning winter, I wish i would have seen the windows cause i wouldnt have...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
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    83
    51
    16
    14
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Nieuwegein, The Netherlands
Level Contributor
122 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 16, 2012

The room was very spacious and comfortable with a nice couch to sit in. We slept very well,we loved that bed.
The clerk that checked us in was helpful and friendly and shows us the way to a nice restaurant (red rocks brewery). In the morning we had a good breakfast.
A hotel we can recommend to everyone.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stev55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 3, 2012

Traveled to SLC for a quick weekend symposium which was at the Sheraton. Decided to save a few $$$ and stay across the street at the Comfort Inn, a chain I've used before. The room was great sized, the bathroom pretty average. The bed was very, very comfortable but the AC was really strange, I had to set the thermostat to 68 to get it cooled down (and I am a 78 degree person at home) Also, no fridge in the room even though their website advertises every room has a fridge. Would have been nice to be able to keep some soda and water cool. And there was one day where the room service did not make up the room. So while I found the stay comfortable enough, there are several other choices in downtown SLC and if I find myself there I'd probably try somewhere else.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank badbonez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 2, 2012

We booked a room with a queen size bed, fridge/microwave and it was perfect! The room was very spacious and confortable! Loved the bed in the room- very comfy! Also, the staff at check in was very friendly and postive. We checked in on 9/29 and the clerk that checked us in was more than helpful and friendly! I would definitely stay here again!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 14, 2012

We stayed here for two nights, one night paid for by points. Have to say, we enjoyed our stay. The free downtown bus is only two blocks away and convenient to get to the new City Creek mall and more. We found the breakfast to be fine, the hot item choices rotated daily, and the waffles were better than usual. The room was spacious but not too quiet, that could be because of our location, right next to the door leading to the dining area. The happy hour was great and we enjoyed the food as well as the unlimited wine, including our server who made sure everyone was served and their glasses full. Although they do not have a public fax machine the staff was helpful in sending a fax for me. This is a great place to stay if you are looking for breakfast with airport shuttle included, along with WI-fi. It's not a 5 star hotel, hence, I gave it a 4 circle review. No complaints at all. would definitely stay here again. Nice walk to the downtown shuttle. For dinner, take the shuttle and walk around to find unlimited choices for dinner and lunch.

Room Tip: Avoid the first room upstairs new the dining room. It can get noisy with people coming and going in...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beverly_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winona Lake, Indiana
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 9, 2012

The room was comfortable. Teh cab service is poor and the desk clerk went out of his way to try and get us one so we could make our connection for the train at 3:: AM. We did make it. There is a manager's social in the evening with free food and drinks. Not well attended but was nice. Not many resturants in the nearby area.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redivine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Braunschweig, Germany
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 7, 2012

After a very nice comfort inn in denver I was disappointed by this hotel. The room, especially the carpet (!) in front of the sink was not clean and was not vacuumed daily. They did not change the sheets after nose bleeding but wiped the spot out a bit.
We stayed 2 days and wifi did not work at all, neither the internet in the lounge.
Pro: breakfast room with a good view and nice service there.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miriam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dionne R, Manager at Comfort Inn Downtown, responded to this review, September 12, 2012
Thank you so much for your feedback on your recent stay. We take every Guests experience serious and we are looking into fixing this issue. I would love to hear from you please call me direct at 801-325-5300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 171 W 500 S, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 75 Hotels in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Salt Lake City
Comfort Inn Downtown Salt Lake City, Utah

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