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“Not staying again”

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Candlewood Suites Salt Lake City - Airport
Ranked #52 of 75 Hotels in Salt Lake City
London
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not staying again”
Reviewed October 7, 2011

Very disappointed. Smelled of smoke, noisy fridge that kept waking me up. Receptionist didn't seem to care. I only was staying for one night and will not be going back. Not wort the money.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Russell F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    36
    56
    15
    10
    11
See reviews for
13
38
16
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
durango,co
Level 5 Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 3, 2011

Rooms are tiny and arranged so that one person has to climb over the other to get out of bed. Maybe OK for one person, but a ridiculous arrangement for couples. Totally unacceptable. We walked out and found another room.

Stayed October 2011, traveled as a couple
Helpful?
Thank durangojohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quincy, Massachusetts
Level 4 Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 1, 2011

Stayed there for one night before flying back to Boston. Check-in was quick, but the clerk at front desk wasn't too friendly. The room was spacious, with a kitchenette equipped with microwave oven and fridge. Unfortunately, the fridge was noisy when it kicked in and woke me up a couple of times. The on-site grocery store had the basic stuff for breakfast or a quick meal. It's convenient! The front desk was not staffed early in the a.m. or late at night. However, they do have a self check-in/out procedure established. It worked as long as you don't have any problems during your stay. The complimentary airport shuttle was operated by a third party. You need to book the trip with the front desk the day before. The shuttle makes 2 scheduled stops each hour.

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elaw8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 29, 2011

I travel a lot more my job and this is the most disappointed I have been about a hotel in a long time. I have stayed in various Candlewood Suites over the past few years and this is the first time I have been disgusted with my room. I will be spending a lot of time in this area of town over the next few years but I will never stay here again.

-Walking into the hotel you will notice the distinct smell of cigarette smoke.
-My room was very dirty. They do a terrible job cleaning the room.
-My room smelled like lingering body odor.
-The floors were dirty, found a booger on the shower curtain, and toothpaste on the bathroom cabinets.
-The "Pantry" was terrible.

Room Tip: Don't stay here unless you have to.
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank idahosnowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 5 Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 483 helpful votes
Reviewed August 3, 2011

The Candlewood Suites was a pleasant surprise. The plain room was big and clean, equipped with a DVD in addition to the TV. The kitchenette was functional. Free Wi-Fi, free laundry and a movie library were added bonuses. The “honor system” pantry was refreshing, although the stock included mostly junk food, with fresh apples being the only healthy choice. The two receptionists we interacted with were genteel and helpful. If you're driving, it’s good value.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
14 Thank WarmWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockport, Texas
Level 6 Contributor
171 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed June 17, 2011

I chose to stay at this hotel because I wanted to fix some of my own meals. Unfortunately the selection in the cupboard left a lot to be desired...mostly frozen, high fat foods. Nothing really for a vegetarian. Not close enough to walk to any stores and limited restaurants nearby. Room is plain but comfortable. Very quiet in spite of location near freeway and airport. Queen bed would be small for two people. Appreciated the free airport shuttle and the desk clerk was very pleasant and helpful. No pool.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tazcaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level 6 Contributor
509 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 458 helpful votes
Reviewed April 21, 2011

I got a fabulous price on a room here and would happily stay here again. The bedroom had a door that shut, while the main living area included a fully stocked kitchenette and a living room with TV, couch, chair, coffee table, etc. There are on site laundry facilities and a store that stocks basic sundries. The location is very convenient to both the airport and downtown SLC. Free wireless internet. This hotel is pet friendly, and there are several nearby parks where you can take your dog to run around. Overall this was a great place for us to stay and I have no reservations about recommending it.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DAEsmae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Salt Lake City - Airport

Property: Candlewood Suites Salt Lake City - Airport
Address: 2170 W North Temple, Salt Lake City, UT 84116-2913
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 75 Hotels in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Salt Lake City - Airport 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites Salt Lake City Airport Hotel is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour Fitness Center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). The Candlewood Suites Salt Lake City Airport Hotel is located just 2 Miles West of Downtown Salt Lake City and Temple Square. ... more   less 
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Also Known As:
Candlewood Suites Salt Lake City - Airport Hotel Salt Lake City
Candlewood Salt Lake City
Salt Lake City Candlewood Suites
Candlewood Suites Salt Lake City - Airport Utah

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