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“A jewel in the midst” 4 of 5 stars
Review of Hotel Monaco Salt Lake City - a Kimpton Hotel

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Hotel Monaco Salt Lake City - a Kimpton Hotel
4.0 of 5 Hotel   |   15 West 200 South, Salt Lake City, UT 84101   |  
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Ranked #13 of 75 Hotels in Salt Lake City
Certificate of Excellence
GreenLeadersSilver level
Bega, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A jewel in the midst”
4 of 5 stars Reviewed September 10, 2013

We stayed for one night and I have to say the hotel is well appointed and the staff very friendly. We got an upgrade and as an overseas visitor had a problem ringing the local airline and the front desk was very helpful and went out of their way to help. On a walk outside most things seemed abandoned or closed early but I could not say more about this hotel.

Stayed July 2013, traveled as a couple
Helpful?
1 Thank Angie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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856 reviews from our community

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Winnipeg
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed September 10, 2013

We had stayed at a Kimpton Hotel in NYC and enjoyed it so much we thought we would try the Monaco. It was great from start to finish. From the moment we stopped in front, to the moment we drove away, the service was top notch. Check in was smooth and simple and very personal. The clerk made sure to explain all amenities available to us, and gave directions to internal and external points of interest.

The hotel building itself is a nicely restored historic bank building, that has managed to retain the style of the original building, while infusing a touch of new elegance to the setting. Quite posh.

The rooms are tastefully decorated and contain all you need to have a great stay. The wine receptions in the lobby are fun and also a pleasant way to start your evening conveniently and without fuss.

Centrally located, the hotel is close to many of the downtown attractions and provide a good home base for a little foot-borne exploration.

We loved this "boutique" approach to our stay in Salt Lake City and would definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank NotLostFound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 8, 2013

We have stayed at the Hotel Monaco severl times, most recently a couple of weeks ago. We also had my 80 year old mother staying at the same time. I wanted to thank the staff for taking such good care of her. They were very aware she was in the hotel, and were so kind and attentive.

The property is, as we have come to expect from the Kimpton brand, a very clean and comfortable property in a great location. Salt Lake has changed a bit with the addition of City Creek, and this property is within easy walking distance.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Cancer2cm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 6, 2013

My husband and I spent the first and last night of our summer vacation here after flying in and out of Salt Lake City on our way to Yellowstone and Grand Teton National Parks. This place is almost too good to be true. Coming from New York City, the prices are extremely reasonable (at least during the summer season). Physically, the hotel is immaculate and the entire place smells clean. Their gimmick is "guilty pleasures" so there is free candy, citrus water and iced tea in the lobby in addition to hula hoops, and bikes. They even have a free wine and appetizer hour in the lobby from 4-5 PM. The hotel staff is so friendly and accommodating it almost feels like an alternate universe; from comping our parking to giving us detailed directions to local restaurants. The icing on the cake was receiving a tray of deserts just for returning on the last night of our vacation. have nothing bad to say about this place except I wish I lived closer to it. If all hotels ran like this, the world would be a better place.

Please note: this is a pet friendly hotel and while we did not being our furry friend on vacation with us, the dogs/owners in the lobby seemed happy and well taken care of. Additionally, we did not eat any meals in the hotel itself but the Monaco boasts its restaurant as the best rated in SLC.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank easpitze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
108 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
2 of 5 stars Reviewed September 6, 2013

I like to write positive reviews but I cannot this time. We have stayed one night in SLC only. We decided to book the Monaco hotel for it´s good reviews and the location, which was close to the Main Street and Temple Square. The staff was OK but a little stiff. The room we were given was the darkest room I have ever stayed at. 12th floor but still very dark with only one window. But it was not the major source of disappointment. The disappointment consisted of the constant noise from the air condition located outside! We switched the room aircondition instantly, this is what we always do but we could not do anything about the outside source of noise. Our room was not even located towards the street where the noise would be expectable. It was located to the backyard of the hotel...So I could not sleep for more than 2 hours here, the same my partner. I would never go back to this place even if the hotel was so good located, clean and nicely refurbished.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Marc1470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 5, 2013

When we first got there we were put in the wrong type of room. We called the front desk & they were willing to relocate us. A bellman showed up to give us keys, but had no bell cart and we had to ask for him to get one. After we checked out, we realized we had left a garment bag of clothing for a wedding we were attending. The first time we called, we were transferred to a voicemail. The second time we called, we were told nobody was available to help us, that housekeeping deals with lost and found exclusively and nobody else could check. When we asked for a manager, the gentleman said he was the front desk manager and didn't offer to transfer us to anyone else. We got a call back that said the housekeeping logs said nothing & they didn't have our bag- too bad we knew that wasn't true!! We called again and another person said it wasn't there. It wasn't until we sent an email and a bad review complaining that someone called back and magically found our bag. Too bad we already had to buy new outfits for the wedding. Ridiculous. It took multiple days, phone calls, and emails for someone to actually try and locate our bag. Horrible service !!

  • Stayed September 2013
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
8 Thank PDXDogTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

Great Hotel, excellent social hour 5-6 each day and a nice restaurant. The Hotel Monaco is in a good location in downtown SLC and the property is well mainatined. The room are clean, comfortable and very well kept.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank PuebloCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Hotel Monaco Salt Lake City - a Kimpton Hotel

Address: 15 West 200 South, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Salt Lake City
#2 Green Hotel in Salt Lake City
#2 Spa Hotel in Salt Lake City
#6 Business Hotel in Salt Lake City
#10 Romantic Hotel in Salt Lake City
#20 Family Hotel in Salt Lake City
Price Range (Based on Average Rates):
Hotel Class:4 star — Hotel Monaco Salt Lake City - a Kimpton Hotel 4*
Number of rooms: 225
Official Description (provided by the hotel):
The newly renovated boutique Hotel Monaco, located in the heart of downtown Salt Lake City, combines sumptuous décor, savvy service and superb amenities, making this luxury hotel unabashedly seductive. Set in a refurbished landmark building, the hotel sits across from the Capitol Theater and near Energy Solutions Arena,historic Temple Square, Salt PalaceConvention Center, Salt Lake Art Center and more. Adjacent is the award-winning Bambara restaurant, a favorite of locals and visitors alike. ... more   less 
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Also Known As:
Kimpton Salt Lake City
Hotel Monaco Salt Lake City - a Kimpton Hotel Utah
Hotel Monaco a Kimpton Hotel

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