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“Just Ok”

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Residence Inn Salt Lake City Airport
Ranked #34 of 75 Hotels in Salt Lake City
Certificate of Excellence
Orem, Utah
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Just Ok”
Reviewed August 19, 2012

Staff at counter seems fine however very grumpy old man driving shuttle at 1 am, in contrast young lady at 8 pm on second stay fantastic! Stayed 2 separate nights and beds great, room cleanliness fantastic, and continential service very clean and stocked. On second stay phone system failed and did not get wakeup call, good thing for my iphone backup plan. Do not care for the bathtubs, no sloping rest on back just drops straight down. No good for us relaxing with a book in the bathtub types.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sleepy0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewenger, General Manager at Residence Inn Salt Lake City Airport, responded to this review, August 26, 2012
Thank you for staying at our Residence Inn - twice! We appreciate your business and your loyalty. I apologize for our phones crashing during your second stay. We have been working with the technicians assigned to our property and believe the problem to be fixed. So, the next time you stay with us, your wake-up call will go through as scheduled. We look forward to serving you then!

Best,
Lauren Wenger
General Manager
Residence Inn by Marriott Salt Lake City Airport
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216 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
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English first
Kelowna, Canada
Level 5 Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 6, 2012

Excellent front desk staff - very helpful and friendly. Kitchen in the room was well stocked. Room was nicely laid out. Breakfast had good variety and very nice staff. Managers food evenings were tasty and appreciated. Free parking. Never visited the pool or gym so can't comment on those. Hotel to downtown drive was usually 10 minutes max. Really enjoyed our stay.

Room Tip: Ask for a room not facing the freeway to reduce traffic noise. We also got a top floor suite to red...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BC_CanadaWx_chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLauren, General Manager at Residence Inn Salt Lake City Airport, responded to this review, August 8, 2012
Thank you for staying with us at our Residence Inn! We appreciate your business. I am glad you were able to enjoy so many of our amenities, including the manager's social and breakfast. Thank you for highlighting them. I hope on your next visit, you get a chance to relax in the pool or hot tub. See you then!

Best,
Lauren Wenger
General Manager
Residence Inn by Marriott Salt Lake City Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 4, 2012 via mobile

Stayed at this hotel during the Outdoor Retailer Summer Market for 4 nights. The first night....fire alarm went off at midnight. Fire department came, checked everything, all was safe and some guests had decided to cook bacon and burned it and set off alarm. At midnight. The same craziness the 2nd night with the same bacon-burning guests. The third night was peaceful but tonight, the 4th nigh, false fire alarm at midnight AGAIN.

The hotel stay has been quite pleasant except for this. Close to downtown, easy access by car. But, does the hotel have its alarms set too sensitively? Should it kick out guests who set off the fire alarm,"accidentally" two consecutive nights with the same stupid trick to avoid a third time?

If you stay here I hope no one cooks bacon in their room at midnight during your stay!!!!

Stayed August 2012, traveled on business
Helpful?
Thank ValerieMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLauren, General Manager at Residence Inn Salt Lake City Airport, responded to this review, August 6, 2012
Thank you for staying with us at our Residence Inn! We appreciate your business.

I apologize for the inconveniences caused by the fire alarms during your stay. We must maintain a high level of safety for all our guests, which includes caution against kitchen/cooking fires in the suites. While this situation was highly irregular, it was certainly unacceptable. The sensitivity of the fire alarm/smoke detectors is to Marriott standard, but we should have considered all of our guests needs after the second incident. For this, I am very sorry that you and our other guests were forced to experience yet a third night of alarms.

I appreciate your kind comments about the rest of your stay and hope that you consider us again in your future visits to Salt Lake.

Best,
Lauren Wenger
General Manager
Residence Inn by Marriott Salt Lake City Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level 6 Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed August 3, 2012

We stayed here one night on the way up to Montana. The staff were friendly and our one bedroom suite was clean. The beds were very comfortable and their internet service was very good. Like all Residence Inns they had a very nice full breakfast with an assortment of hot and cold foods. You can also bring your pets. We had a comfortable stay.

Stayed June 2012, traveled with family
Helpful?
1 Thank classiccatgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLauren, General Manager at Residence Inn Salt Lake City Airport, responded to this review, August 4, 2012
Thank you for staying with us at the Residence Inn! We appreciate your business and hope you enjoyed all our amenities. Thank you also for writing about us on TripAdvisor. We look forward to serving you on your next trip through Salt Lake.

Best,
Lauren Wenger
General Manager
Residence Inn by Marriott Salt Lake City Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level 1 Contributor
3 reviews
Reviewed July 28, 2012

This place was great. Clean and comfortable. The staff was really nice. The breakfast was great! Would recommend! Its not hard to find and its convenietly located. I especially liked the bathrooms. They were really big.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cecee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLauren, General Manager at Residence Inn Salt Lake City Airport, responded to this review, July 30, 2012
Thank you so much for staying with us in Salt Lake City! We appreciate your business and that you took the time to write about your experience on TripAdvisor. We look forward to serving you again on your next visit.

Best,
Lauren Wenger
General Manager
Residence Inn by Marriott Salt Lake City Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2012

If you are looking for great service, this is the place to be. Excellent housekeeping, caring front desk...overall 5 stars when it comes to service. The rooms are comfortable but could use some improvement in some rooms. Even if you don't like your room, they will change it for you immediately.

Every morning there's complimentary breakfast and it is excellent. Tue-Thu they will have complimentary buffet dinners. They do really take care of you.

The only drawback is that there is nothing else around except for the airport. You just have to rent a car and drive 4-5 miles to get somewhere. However, the overall experience is worth it.

Room Tip: If your room is too noisy due to A/C or refrigerator issues, check with front desk and change your r...
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrtitanium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Salt Lake City Airport, responded to this review, July 11, 2012
Thank you so much for taking the time to review our hotel on TripAdvisor! We appreciate your business and your description of all the amenities and staff service we feature here. We look forward to seeing you on your return travels to Salt Lake!

Best,
Lauren Wenger
General Manager
Residence Inn by Marriott Salt Lake City Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Smyrna Beach, Florida
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 31, 2012

A colleague and I stayed at this property in April and the hotel offered very clean rooms, lots of space to work, and a very helpful staff. There is a family restaurant nearby that was a very good value with friendly staff as well. The Residence Inn provides a variety of breakfast items including eggs, meats, yogurt, fruit, pastries, bagels, and waffles. It is a great way to start the day. It also has a decent exercise facility, and indoor pool. We were there three nights, and I would recommend the property to both business and family travelers.

Room Tip: Second floor room was quiet and easy to get to.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harborjoe54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLauren, General Manager at Residence Inn Salt Lake City Airport, responded to this review, June 4, 2012
Thank you for staying with us and for taking the time to review our hotel on TripAdvisor! We appreciate your business and the description you provided of our suites and amenities. We look forward to seeing you on your next trip to Salt Lake!

Best,
Lauren Wenger
General Manager
Residence Inn by Marriott Salt Lake City Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Salt Lake City Airport

Property: Residence Inn Salt Lake City Airport
Address: 4883 W Douglas Corrigan Way, Salt Lake City, UT 84116-2817
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Salt Lake City
#26 Business Hotel in Salt Lake City
#26 Romantic Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salt Lake City Airport 3*
Number of rooms: 104
Official Description (provided by the hotel):
The Residence Inn Salt Lake City Airport hotel is just a free shuttle ride away SLC airport. It is also convenient to Energy Solutions Center, Salt Palace Convention Center, Miller Motorsports, and several ski resorts are just 30 miles away. Our modern suites feature separate living and sleeping areas and fully-equipped kitchens. We offer a free hot breakfast buffet each morning and a weekday evening social with free appetizers and drinks. Our pet-friendly hotel also has an indoor pool, 24-hour fitness center, outdoor SportCourt and even a patio with a BBQ grill. ... more   less 
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Also Known As:
Residence Inn Salt Lake City Airport Utah
Salt Lake City Residence Inn

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