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“VERY PLEASANT STAY!!”

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Quality Inn & Suites
Ranked #47 of 67 Hotels in Macon
San Antonio, Texas
1 review
“VERY PLEASANT STAY!!”
Reviewed January 27, 2013

It was an amazing hotel with a great receptionist, both evening and night. The room was exceptional! It was the cleanest I've ever stayed in! It came with two beds, a microwave, a fridge, and a coffee pot. It also had a VCR which I thought was a bit funny, but it was a nice touch compared to the usual. The hotel itself was very nice. It was small, but in a homely, welcoming way. During breakfast, my mother, myself, and my boyfriend all had a great conversation with the receptionist. I think we talked over two hours, but it felt like we belonged there. I will definitely be back. :)

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APatel2010, Manager at Quality Inn & Suites, responded to this review, November 25, 2013
Thank you for taking time to fill out such a fantastic review! I have shared your comments with my hotel staff and they join me in thanking you for you kind words. I am glad you were happy with your choice to stay with us. We are looking forward to providing you the same pleasant accommodations next time you are in town.

Thank You.
GM
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224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ladson, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 27, 2012

I had on withe socks to walk on the cold bathroom floor. Well to my suprise the floor and the carpet in the room was really dirty. My socks was really dirty after one evening of walking in the room.I'm beginning to think they don't clean the floors or the carpet.

Room Tip: Higher floor
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacqueline V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APatel2010, Manager at Quality Inn & Suites, responded to this review, December 29, 2012
I would like to thank you for taking your time to inform me about the experience that you received at our hotel. I assure you that this is not the quality of service that we strive for our guest. I am extremely sorry with our room experience, I have addressed this issue directly with housekeeping staff and both of us would like to offer our apology. We are committed to make sure that this would not happen again.

Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level 5 Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 25, 2012

Booked here months ago for a two night stay in two KB rooms. When we arrived we were upgraded to two KB suite rooms which was nice to have a little extra space to manage luggage repacking. Rooms were clean and comfortable. We had rooms on the ground floor of the front building and this was good for access to the car. However, my wife in our room like to have some natural light and this was not really possible as there were only the block-out curtains to use and if these were left open at night it was like sleeping in a goldfish bowl. Our daughter who had the room next to us experienced some undue noise from a domestic disturbance in the evening from the people who had moved into that room.
We asked for our room to be serviced after the first night and received new towels but no new soap, shampoo, conditioner or thermal cups for tea or coffee. I reported this matter to the front desk attendant on check out and he apologised and thanked me for letting them know. The ice machine nearest to our rooms was not functioning. This is the first breakfast room we recall being adorned with signs saying that breakfast items are only to be consumed in the breakfast room! The apple juice which my daughter took on the first day was virtually coloured water.
I had great trouble getting hot water out of the faucet in the vanity to the extent that I ended up filling the ice bucket with warm water at the bath and transferring it to the vanity for my shave.
The QI is close to a shopping centre with Krogers, Super K and various fast food outlets.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Papa_Panda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APatel2010, Manager at Quality Inn & Suites, responded to this review, December 29, 2012
Thank you for taking time to fill out a review and letting us know the problems you had with the stay. I assure you we will work on these problems and fix it. I have shared your comments with my hotel staff and they join me in thanking you for your review. We are looking forward to providing you the with more pleasant accomodations next time when you are in town.

Sincerely,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waynesville, North Carolina
2 reviews
Reviewed December 17, 2012

WE have stayed at this Quality Inn & Suites on several occasions, usally a week at a time. On EVERY STAY the Staff has made our experience so pleasant and memorable that we wouldn't consider staying anywhere else. We go to Macon often, usually once a month or so because our daughter and her family live there. We live in the Smokie Mountains in NC. The rooms are always clean, the beds So very comfortable,and the staff so friendly an helpful it's amazing. During the summer when we stayed they even had a nightly BBQ and allowed us to bring our grandchildren. We ate outside with other quests,which allowed us to meet new people from other places. It felt like a neighborhood block party. It was great ! Because we stay so lon we have to use coupons because our only income is disability. This is a tremendous help and allows us more time with our family. This is so apreciated more hotels should consider this. Not everyone staying in a hotel is on vacation,sometimes it's emergencies such as a death in the family,and sometimes it,s just because families live in different states and need to stay in a hotel for lack of room with relatives. Whatever the situation I feel like this Quality Inn & Suites and it's staff and owners are the best we ever met in Macon,GA. Thank you for doing such a tremendous and wonderful job taking care of your quests,. You truly make us feel welcome,any time day or late night when we arrive.

Room Tip: Any room you choose will be fine. We are disabled so we always need a ground floor roomand they have...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APatel2010, Manager at Quality Inn & Suites, responded to this review, December 18, 2012
Thank you for taking time to fill out such a fantastic review! I have shared your comments with my hotel staff and they join me in thanking you for you kind words. I am glad you were happy with your choice to stay with us. We are looking forward to providing you the same pleasant accomodations next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 9, 2012

Good choice of rooms and place.The room and beds were clean comfortable.Had a good breakfast.The guy who dose night shift at front desk he was funny,very helpful and friendly.Will go there again.thanks

Room Tip: Rooms are good and clean. good choice.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank akash_patel180391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APatel2010, Manager at Quality Inn & Suites, responded to this review, December 18, 2012
Thank you for taking time to fill out such a fantastic review! I have shared your comments with my hotel staff and they join me in thanking you for you kind words. I am glad you were happy with your choice to stay with us. We are looking forward to providing you the same pleasant accomodations next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 9, 2012

Had one night here. The best part of our stay were the beds - they were comfortable and clean. The rest of the room showed lots of wear and tear. Couldn't connect to the wifi. The breakfast was awful: the eggs ran out and the front desk clerk who was doubling as the breakfast room attendant would not make any more. The coffee ran out, the OJ was watery, the baked muffins hard. Try somewhere else.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBouv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APatel2010, Manager at Quality Inn & Suites, responded to this review, November 17, 2012
I would like to thank you for taking your time to inform me about the experience that you received at our hotel. I assure you that this is not the quality of service that we strive for our guest. I am extremely sorry with our breakfast experience, I have addressed this issue directly with breakfast staff and both of us would like to offer our apology.

We are committed to make sure that this would not happen again.

Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galena, Ohio
1 review
Reviewed October 31, 2012

The manager and people at the desk were very friendly and helpful. Called ahead for a ground floor room for 4 people and access to plug in a small freezer. Set me up with a nice room. It was very quiet area. The breakfast was great. Had a lot of choices. I made my self blueberry waffel that was fantastic. All of this for a great price. Would recommend them to anybody.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APatel2010, General Manager at Quality Inn & Suites, responded to this review, November 4, 2012
Thank you for taking time to fill out such a fantastic review! I have shared your comments with my hotel staff and they join me in thanking you for you kind words. I am glad you were happy with your choice to stay with us. We are looking forward to providing you the same pleasant accomodations next time you are in town

Sincerely,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 115 Riverside Pkwy, Macon, GA 31210-1841
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 67 Hotels in Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Quality Inn & Suites hotel is located off Interstate 75 Exit 169 and 10-minute drive from downtown Macon. The hotel provides guests with daily Free Hot Breakfast includes Sauages-Eggs-Biscuits-Gravy, hot waffles, yogurts, danish, muffins, etc... also offers a seasonal outdoor pool Free Hi-speed uninterruptible internet,Free USA today newsapaper, All rooms provides a 32-inc LCD TVs, Microwave & refrigerator and a coffeemaker. The hotel also offers 24 hr coffee in the lobby. Quality Inn and Suites is 4 miles from the Medical Center & Colliseum Hospital, Museum of Arts and Sciences. Mercer University is 4 miles, John Drew Tennis Center 1 mile, New River Shoppe Mall 2 milesRestaurants like Hooters, IHOP, Shoki Steakhouse, Cracker Barrel, Chedars, Mcdonald, Outback, Logan road house, within walking distance Meeting room capacity: 25-30 People ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Macon
Quality Inn Macon
Macon Quality Inn

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