It is not non-smoking, as advertised. While our room wasn't smoky smelling, others nearby reaked.
We were in town for a junior tennis tournament. I (along with several other guests) called down and asked what time the (not-free) breakfast would be out. I was told 7am. After explaining that all these players would need to eat before that, I was told bagels, cereal, etc., would be out by 6am. I (along with several other guests) were down by 6:30, and the lady running the breakfast line said she did not know anything about it or why the front desk would tell us that. She said in a chair the whole time.
There was a dead roach on our floor when we came in one afternoon.
Upon checkout, I was unable to get a receipt because the printer at the desk didn't work. I was told it would be emailed to me. Two days later, still no email receipt, so I called to check on it. I was then told that they could not email a receipt.
Clearly, the need for better communication among the staff members exists.
I have stayed at Marriott Courtyards many times before. This one is not up to standards, in my opinion. There is a Holiday Inn Express less than a half mile away that is much newer, much cleaner, and a better value for the money.
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- Also Known As:
- Courtyard By Marriott Macon Hotel Macon
- Macon Courtyard
- Macon Marriott