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“Convenient Location and Reasonable Price”

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BEST WESTERN Inn & Suites of Macon
Ranked #6 of 68 Hotels in Macon
Certificate of Excellence
Dayton, Ohio
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Convenient Location and Reasonable Price”
4 of 5 bubbles Reviewed July 19, 2013

On a road trip from Ohio to Florida, my father and I booked a double bed room via smartphone, and we arrived at the hotel a few minutes later. Check in was easy, and the AAA discount was nice. The room was spacious, the beds were comfortable, and the breakfast was satisfying (eggs, sausage, sausage gravy, cereal, pastries, yogurt, waffles). In the room, all the drains were clogged, and we had to kill a few bugs in the bathroom. The hotel is pet friendly, which is nice, but we didn't have a pet with us.

The fitness room consists of two treadmills (one is out of order), an elliptical, and a total-body workout machine. The pool (indoor) was very comfortable.

I'd recommend keeping the AC turned on throughout the night and the temperature a bit lower than you'd usually select; otherwise, the room becomes very stuffy very fast (it is hot Georgia, after all!).

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, July 22, 2013
Kelly W,

Thank you for taking the time to write
a review on your recent stay with us.
We have the parts for the treadmill
but the tech is on vacation until the
end of July . Fortunately for us, we
have another one that guest can use.
We look foward to seeing you again.
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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710 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rutland, Vermont
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 18, 2013

This place had it all, except you had to drive to most of the restaurants. Room was roomy, we had a good night's sleep, and the breakfast was outstanding! Waffles, sausage gravy, eggs, etc.
Easy on and off interchange to 75. Would stay here again in a minute!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, July 22, 2013
Ted L,

Thank you for taking the time to write a review
on your stay with us. We are happy to hear the
breakfast was outstanding and was a good start
to your day. We are excited to hear you would
stay with us again. We look forward to seeing
you !
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cannon County , Tennessee
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

My wife and I stopped here for a one night stay on the way to Savannah. The fellow that checked us in (I forgot his name but he worked the night of (7-16)) was one of the nicest and polite guys I have ever seen working at check-in. That alone deserved a good rating. Upon entering the clean and spacious room we were happy with the comfort and nice mattress. The room itself was very clean and all appliances worked great. Large flat screen and speedy high speed internet. Thanks for such a pleasant oasis to rest on the road!

Our room was a King Suite.

Room Tip: Ask for a 1st floor room.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank countrymedic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, July 18, 2013
countrymedic,

Thank you so much for your compliments on Mark.
I have printed this so he can read it as well. We
hope we can be your Oasis for rest for many years
to come !
Warmest Regards, Christina Palmer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Mitchell, Kentucky
1 review
5 of 5 bubbles Reviewed July 17, 2013

On my way to Florida from Northern Kentucky, I book the Best Western Inn & Suites via the internet. The staff was friendly. The room was new, clean, spotless. No smell at all. The 2 queen beds were soft. Linens were clean and fresh smelling. The breakfast bar on site was clean. The food was good, with lots of choices. For the price and cleanliness is hard to beat.

Marty

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Covingtonfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, July 18, 2013
Covingtonfire,

We really appreciate you taking the time to write
a review on your stay with us. We are happy to
hear you enjoyed your stay . We hope you are
having a great Summer. We look forward to seeing
you the next time you are going through Macon.
Warmest Regards, Christina Palmer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, Florida
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 12, 2013

Stay here for the service. We stayed here a week ago and we just came back. Sydney (don't know if I'm spelling it right) took such good care of us I absolutely had to come back. She went out of her way to make sure we had everything we wanted and all the information we needed to make our stay as comfortable as it could possibly be.
The rooms are clean and spacious. The pool is indoors. Breakfast is full of choices.
Stay here!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeDiPTeriDiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, July 15, 2013
JoeDiPTenDiP,

Thank you for taking time out to write a review
on your stay with our hotel. We appreciate you
returning a second time due to the Customer
Service. I will print this out and make sure Ms.
Sidney sees it. We look forward to seeing you
again next Summer !
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida, Massachusetts
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

We booked a King non-smoking room through AAA and got a decent rate. The room had a quasi-partition dividing the king bed from what I believe was a full-size pullout sofa. I think with taxes it came to about $85, which was a little less than Hampton, our usual preference. The Hampton was in Macon proper, but we were getting an early start the next day on our trip and wanted to stay on the outer loop going to Atlanta. Better choices would require going out of our way into Macon and we would have paid $20-30 more. We arrived about 11:20 pm, but had called ahead to let them know we'd be late. Desk clerk said that would be fine, and he would tell the next person taking over at 11:30. So we thought things would run fairly smooth. The clerk sits behind a bank teller window, which gave me a little pause about safety, but no safety issues occurred. As it turned out, we had to wait for almost 15 min for our room, while they went through a shift change. A slight inconvenience given we had been driving for 7 hrs. The rooms are all exterior corridor. We were given a 2nd floor room in the rear. Fine for us as it was the furthest from the highway (I'm a light sleeper.) The room had micro/refrig which we didn't use. This is a refurbished property, and the furnishings were clean. Noticed that the hair drying was sort of an old-fashioned motor on the wall with what looked like a vacuum cleaner straight wand that you would use to clean between your sofa cushions. Nothing particularly wrong with it, just a little dated. Bathroom appeared updated, although there was a crack in the floor tile grout and little ants were crawling in from somewhere. Still not a big deal really. Bed was comfortable. Breakfast the next morning included powdered eggs, sausage links, cold cereal, waffle maker, apples/bananas, yogurt, juice, coffee. The dining room was very small compared to a lot of other newer hotels we've stayed along I-75, but still, appeared generally clean. We grabbed the free local Macon paper and USA Today to read in the car. Overall, I think this property is adequate for price.

Room Tip: "Rooms left of the lobby are further from highway noise."
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pilgrimgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, July 10, 2013
Pilgrimgal,

Thank you for giving us feedback on your stay at our
hotel. I will talk to the staff in regards to taking care
of the guest in front of them even if the next clerk is
there to take over. We have been changing the hair
dryer's out as they go bad. We will use all of the
information you have provided to improve. Please
call me directly for your future reservations.
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 4, 2013

I love Trip Advisor and we too chose this hotel from TA reviews. While I am usually positive, I have to say don't stay here.

There were men soliciting for money around the hotel. The promised suite was just an extra pull out loveseat, the room was damp, the toilet became clogged and the beds/mattresses were absolutely horrid...terrible night's sleep for a family of four.Pick somewhere else...

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ejb66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, July 5, 2013
ejb 66,

We are sorry there was a misunderstanding on our
Suite rooms. It is larger in size and does have the
sofa/sofa bed and the standard rooms do not. There
is a small divider but not actually a seperate room.
Warmest Regards, Christina Palmer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn & Suites of Macon

Property: BEST WESTERN Inn & Suites of Macon
Address: 4681 Chambers Road, Macon, GA 31206
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Macon
#6 Family Hotel in Macon
#7 Romantic Hotel in Macon
#7 Business Hotel in Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn & Suites of Macon 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western Macon
Best Western Hotel Macon
Macon Best Western

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