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“A good price for a hotel in Macon.”

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Best Western Riverside Inn
Ranked #13 of 67 Hotels in Macon
Reviewed March 27, 2009

This is an older property that Best Western has bought and refurbished as best they could.
For $52/night for our room, it was certainly acceptable. The staff was very efficient and friendly. Our room was a little worn, but clean. The walls are kind of thin, but that wasn't a problem. I would recommend this hotel to the budget-minded traveler who wants a clean, simple room at a reasonable price.

  • Stayed: March 2009, traveled with family
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Thank DocAdvil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 - 551 of 557 reviews

Reviewed August 11, 2008

Stay at this hotel for five days while traveling on business. Rooms were clean, furnishings average but comfortable, the friendliest staff I have encountered for quite awhile, Nice breakfast assortment for what they considered a continental breakfast. They had waffles, sausage biscuits, fresh fruit, basic ceral selection, grits and hot oatmeal, juice and coffee. A comfortable heated pool with pleasant landscaping. The outside was as clean as the inside. Internet access was available at no charge, small office center, a respectable lounge on site, small exercise room also.

  • Stayed: August 2008, traveled on business
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Thank antlerlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2007

Being extremely unfamiliar with the area, I was a little worried about what I was walking in to. Checking in was typical, I did get the rate that I was quoted. The person behind the counter did ask if we wanted to upgrade to one of there rooms that had a jacuzzi. The advertisement of the hotel said they had a pool and I did mention that to my boyfriend in front of the worker. So we declined on the jacuzzi room. The parking area had construction materials taking up the spots that are in front of the side entrance. I'm glad that I did not have a small child with me, because the construction materials were spread all over the place. Got to the room, it was very warm, they must shut off the air when the room is not being used. It did cool off though. I wanted to go check out the pool right away seeing that I was planning on using it on at least one of our days there. It was summer and the temperature outside was in the 90's. What a disappointment. It was a gross green color, definitely unuseable. I feel the worker behind the counter should have told me that when I was talking about it at check-in. On our first morning the maid service walked in our room, without knocking. Thought that was unusual because it was still early and neither I or my boyfriend had gotten a shower. Continental Breakfast was OK. Wasn't the worst stay, however I wouldn't stay there again or recommend to anyone.

  • Stayed: August 2007, traveled as a couple
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1  Thank tptara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2006

I made reservations that I was told would cancel at 4pm as they were non-guaranteed reservations. Didn't arrive in Macon until just after 4pm, so I phoned the hotel and asked if they were honoring walk-up coupons (the coupon rate was about $7 less per night than the rate of my now-cancelled reservations), and they said that they would accept the coupon. When I got to the check-in desk, they initially said I'd have to pay the higher rate since I'd had a reservation. However, the clerk decided to let me use the coupon anyway but said she'd have to give me a second floor room since I was getting the lower rate.

Got to the proper building and entrance only to discover that there was no elevator. After hauling my stuff up the stairs, I entered my very warm room. Seems the A/C is cut off between guests. The room did cool off quickly, but I found it a little disturbing that I could see light coming in from the outside through the cooling unit (I figure that if light can come into the room via the air conditioning unit, so can bugs).

Next, I decided to watch a little TV. When I turned it on, the picture was visible only on the upper third of the screen. Called the front desk clerk who walked me through the process of unlocking the TV with a code on the remote. Didn't work. Tried another code. Still didn't work. Maintenance had to fix the TV.

Found the mini-fridge right next to the bathroom. Upon opening the fridge door, I discovered that, just like the A/C, the fridges are turned off in between guests (well, turned down to the lowest possible setting). Took a while for my sodas to get cold, but when they did, they were icy - just like I like 'em!

Other stuff I discovered: Had to hold the toilet handle down for 20-30 seconds for effective flushing to take place. Also, no pen or pad in the room. That was a first for me. I thought EVERY hotel and motel had a pen and paper somewhere in the room. Last, but not least, was the plastic liner for the ice bucket. The bucket was of the typical squared-off shape; the plastic liner was... not. It was shaped like a cylinder. Wouldn't fit any ice bucket I've ever seen in my life.

All that said, it was certainly not the worst motel experience I've ever had. They DID give me the discount coupon rate, the room DID cool down quickly once I turned the A/C on, my sodas DID get icy cold, maintenance DID fix my TV promptly, and on the second day I DID get a plastic liner designed to fit my ice bucket. Can't say I'd recommend the place, but you could certainly do worse.

  • Stayed: June 2006
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11  Thank Aurielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2017
Google Translation

  • Stayed: August 2016, traveled with friends
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    • Service
Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Riverside Inn, responded to this reviewResponded June 13, 2017

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Reviewed May 4, 2016
Google Translation

  • Stayed: April 2016, traveled with friends
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    • Service
Thank penpen6369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Riverside Inn, responded to this reviewResponded May 11, 2016

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Reviewed January 17, 2016
Google Translation

Room Tip: Je recommande cet hôtel propreté irréprochable. Rapport qualité / prix appréciable
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  • Stayed: January 2016, traveled on business
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Thank catalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Best Western Riverside Inn, responded to this reviewResponded January 18, 2016

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Additional Information about Best Western Riverside Inn

Address: 2400 Riverside Dr, Macon, GA 31204-1782 (Formerly BEST WESTERN Riverside Inn)
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#5 Best Value Hotel in Macon
#10 Family Hotel in Macon
#11 Romantic Hotel in Macon
#14 Business Hotel in Macon
Price Range: $77 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Riverside Inn 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas.All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary deluxe continental breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee. ... more   less 
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Also Known As:
Best Western Riverside Hotel Macon
Best Western Macon
Macon Best Western

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