I just completed a stay at the Holiday Inn Express, Macon - West, and I can't say enough good things about the service there. My law firm had a trial in Macon and we needed rooms for the week as well as a conference room for the entire stay. From the moment Shobha, the manager, answered the phone it was smooth sailing from then on. She was extremely professional but warm and accomodating at the same time. I changed the reservations at least 3 times and she never flinched. I was going crazy and she was calm and had everything under control. She even offered to have the rooms ready early for our first arrivals because I told her they would be coming early in the day and going straight to work in the conference room. She grouped us all together by our conference room as well, making it extremely convenient for us to move back and forth from our rooms. I arrived on Saturday but had already received word that the hotel was very nice from my boss. Shobha was not there on the weekend but her staff was very helpful and friendly. Anything we needed, (printing, copies, ice in the conference room, etc.) was taken care of. Oh and did I mention the deluxe continental breakfast? Bacon, sausage, gravy, biscuits, cheese omelettes, fruit, bagels, and lots more. That was really nice because our days started early and we never had time for a leisurely breakfast out. Our rooms were always taken care of each day and we really had no complaints. This Holiday Inn didn't miss a beat and one thing that really stood out to me was the friendly attitude of everyone on staff from the housekeepers, to the kitchen manager to the front desk personnel. Whatever they are doing to with their staff over there, it's working! Friendly, happy, and helpful?!! WOW!!! Anyway, special thanks again to Shobha, Adrian, Shameka and Terra (and the breakfast lady) for providing such great service during our stay. If you have business in the Macon area, please consider the Holiday Inn Express - West. You will not be disappointed.
- Official Description (provided by the hotel):
- Enjoy a comfortable stay at the Holiday Inn Express and Suites. This Macon hotel is located just 0.8 miles from Macon State College, 0.8 miles from Anderson Conference Center, and 2 miles from Central GA Technical College. 5 miles from Mercer University and 13 miles from the Middle GA Regional Airport. Enjoy lodging at the Holiday Inn Express and Suites hotel in historic Macon, Georgia, located just off I-475, which provides access to several nearby Macon attractions, including the Imax Movie Theater, Eisenhower Crossing Shopping Center, Georgia Sports Hall of Fame and the Georgia Children's Museum. You must come and experience the fun of the annual Cherry Blossom Festival in March, which boasts more than 275,000 Yoshino Cherry trees. Other nearby attractions and activities in Macon include the Museum of Arts and Sciences, the Grand Opera House, and shopping at the local Macon Mall. The hotel is also in close proximity to local Macon businesses such as Colleges, Anderson Conference Center, and Georgia Power. Holiday Inn Express and Suites offers a hot breakfast bar every morning, which features signature cinnamon rolls along with a relaxing outdoor swimming pool for your entertainment. Whether you are here on business or traveling through, book your reservations today and experience the charm of true southern hospitality. The hotel's motto says "Stay Smart" at a price you can afford! What happens in Macon West stays in your heart, so stay with the name you trust to guarantee a memorable visit. "Southern Hospitality at its Best" ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Macon West