During the ridiculously cold weather in mid to late January 2014, we were without water one morning due to frozen pipes. We didn't realize until we woke up and needed to be at an event in Macon early on Saturday, January 25,2014 . Our family of five needed a room for a few hours to take showers and get dressed, but we were very limited on time. I called Microtel because I have had good experience with them in the past. Angela seemed genuinely concerned and was an angel. She gave us a very competitive rate and a room close to an exterior door since we would need easy access to our vehicle. At check in, she even had extra towels, soap, and shampoo. More corporations could learn from Microtel and employees like Angela. When you empower responsible, caring employees, good things often happen. Thanks to Angela, a very loyal Microtel customer was created by her extending a helping hand when one was needed. Thank you.
This was our first visit to a Microtel and we were very pleased. We found the Macon Microtel exceeded our expectations. The hotel was clean, offered many amenities and offered a complimentary breakfast. The room was efficiently designed, with iron and board, desk and chair, ample electrical outlets, complimentary wi-fi, small frig. and micro, coffee maker, multi-shelve nightstands on both sides, flatscreen television, comfortable bedding, and ample lighting (and, an easy to find ice-machine). We would recommend Microtel to others and plan to stay at a Microtel again in the future. Once again, We were very pleased with the cleanliness of the accommodations.
Hotel is a little difficult to find at night with little road lighting and hotel signs. Disappointed on wear and tear of room. Dirt spots in bathtub, carpet snag, and spots on window seat. Doors slam easily and waking me up throughout the night. Front desk staff, Kimberly, extremely friendly and helpful. She made the stay worthwhile.
Location is good - close to the interstate. There is shopping area with Publix/Subway/and other restaurants and stores very close to the hotel. The hotel is new. Rooms are a bit small by okay for a night. Did not like the breakfast much. Definitely recommend this hotel if you are traveling and looking for a quiet place to sleep for the night.