I have previously reviewed this property, giving it a glowing 5-star review. However, on my most recent visit, I was aware of service and maintenance issues that need attention.
On our first morning, the breakfast was just unappealing. Eggs that smelled strongly, Canadian bacon swimming in greasy water, and biscuits heavily coated with artificial butter were jus a turn-off! I have eaten several breakfasts there previously that served simply prepared tasty food.
Housekeeping service was erratic; something was missing each day--one day it was a bath mat and washcloths; on another, our used waster glasses were removed with no replacement. When we opened the cutlery drawer, there was a heavily-encrusted knife in the drawer(peanut butter). The dishwasher had not been emptied from the previous guests, and there was hair in the bathtub.
I like the location because it works for me. I really don't feel safe in many areas of Macon, so I selected this property.
However, it is no longer shining new and maintenance is absolutely essential!
The staff are friendly and accommodating, and I hope management will do what is necessary to maintain the property.
- Official Description (provided by the hotel):
- Enjoy homelike amenities at the Homewood Suites by Hilton Macon-North hotel in Georgia. Cook a home-style meal by using the two-burner stove. Give our friendly hotel staff your grocery list and let us stock your full-sized refrigerator. Relax in front of the television from the privacy of your bedroom on a 32-inch flat-screen TV. Read your favorite magazine online by using the complimentary high-speed internet access in your hotel's Macon, Georgia suite, which offers king- or queen-sized beds. ... more less
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- Also Known As:
- Homewood Suites Macon-North Hotel Macon