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“Great Hotel” 5 of 5 stars
Review of Homewood Suites by Hilton Macon - North

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Homewood Suites by Hilton Macon - North
Ranked #1 of 69 Hotels in Macon
Certificate of Excellence
Kentucky
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Hotel”
5 of 5 stars Reviewed January 6, 2013 via mobile

This Homewood is in a great location and is very large. The area around it is very nice with a Publix and a great Mexican restaurant in the shopping complex. We will definitely stay here again on our way to Florida. The room was laid out very well and the bed was very comfortable.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank KYgirl2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cathyGM, General Manager at Homewood Suites by Hilton Macon - North, responded to this review, January 21, 2013
Dear Ky Girk,
Thank you for choosing Homewood Suites Macon North during your visit to our city. We are happy to hear that you enjoyed your visit and look forward to having you return on your next visit to Florida. Hopefully we will have more stores and restaurants available for you to choose from. Please let me know if I can be of assistnace in the future. Enjoy your day!
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
West PalmBeach, FL
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 18, 2012

as always, a great Homewood Suites.

Just one night, but very nice property, convenient toboth highway, and a few places to eat both casual and fancy close by.

As always with Homewood,a great breakfast spread, and for those who like them, an evening social hour, more than usual, inf act they had everything from wings, to salad, wine/beer, rolls etc.

I dont usually partake in the evening events, but really quite a deal.

If you need a place and want a suite like Homewood,with separate room, definitely reccommend, I am partial to Hilton properties, but nothing negative to say, from great staff and property in general

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tony15230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cathyGM, General Manager at Homewood Suites by Hilton Macon - North, responded to this review, December 26, 2012
Dear Tony,

Thank you for choosing Homewood Suites Macon North during your visit to our city. We are happy to hear that you enjoyed our breakfast and dinner. I will be sure to pass on your kind words to our staff. Please let me know if I can be of assistance in the future. I can be reached at 478-477-9776 ext 152.
Happy New Year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 15, 2012

LOVED this hotel. Everything was clean and beautiful, and comfortable. The only problem, and it was a HUGE problem for me, was that I was charged for an extra night ($181) because I left a duffle bag in the room after check-out (I'd been traveling with children for weeks...many things were lost along the way.). The whole room was empty otherwise. When I called to straighten out what I thought was an oversight charge, I was told in a very hostile tone and raised voice, by Cathy G., the GM, that Hilton's policy is to continue to charge if there is something bigger than a toothbrush left in the room. I was also told she personally tried to contact me several times and was told I had lost my phone. According to my phone records, of the phone I never lost, there were never any such calls. When I asked her if she had my correct number, her response was, "I don't know. It was like a week ago!" After a very unprofessional phone conversation and a warning, from Cathy, never to leave anything in her hotel again because she will not reverse charges, the $181 was reluctantly refunded. No worries about leaving anything, I will not stay there again. Too many other beautiful places with better customer service to worry with this drama.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank JodieHaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cathyGM, General Manager at Homewood Suites by Hilton Macon - North, responded to this review, December 17, 2012
Thank you for your feedback. We are sorry our check out policy did not meet your needs. Your comments will help us to improve our policies and better serve our guests in the future. We are happy to know that you did enjoy the comfort of our hotel during your stay.
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Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 5, 2012

My sister and I wanted to our families to meet halfway between our homes for Thanksgiving. Macon was the halfway point for us. We wanted somewhere we could stay a few days and also heat our own food for turkey day. Homewood Suites fit our needs.The parking lot was well lit. Each suite had a king bed and a pull out sofa bed. Both the king bed and the sofa bed was very comfortable. The rooms were clean and modern. They did not have that "old hotel" feeling. Videos are free to rent at the front desk. There is complementary popcorn in the rooms. Each unit has a full fridge, microwave, dishwasher, a 2 burner stove top, and a small kitchen sink. There are pots, eating and drinking utensils in each kitchen. There is no oven, which was a surprise to us since we had intended to reheat our food. Not to worry. There are two gas grills in the pool area that are free to use for guests. We simply smoked/heated our turkey. It came out wonderful!! During our stay complementary beer and wine were served Monday through Thursday. A complementary dinner was served in the afternoon. They were full meals complete with meat, veggies, and bread They were very good. Complimentary wi-fi was a big hit with the teens. Breakfast was amazing. It was a full hot breakfast complete with waffles, eggs, bacon, grits, sausage, biscuits and gravy and lots of fresh fruit, cereal and juice. I honestly could find nothing wrong with this hotel. Pam was absolutely wonderful. I had explained to her that this was the first time in years that my family spent Thanksgiving together, and we wanted it to be great. She and her manager (sorry, I cannot remember her name) went out of their way to make sure things worked out for us. They even called us while we were on the road to make assure us that our requests were being met. It doesn't get any better than that. Mark from housekeeping was very engaging and friendly. That young man's people skills should not be overlooked by the company. Our servers at dinner and breakfast were very professional also. It was a great experience for us. We will definitely be back in the future.

Room Tip: Ask for pool view, it is nicer. If you have kids and a large group ask for corner rooms.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Beckyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cathyGM, General Manager at Homewood Suites by Hilton Macon - North, responded to this review, December 17, 2012
Dear Beckyone,
Thank you for your response. We are happy to hear that you and your family enjoyed Thanksgiving with us during your stay in Macon. I'm happy to hear also, that our grills were helpful when making your turkey. We wish you a very Merry Christmas and hope that you return next year with your family.

Happy Holidays
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Charlotte, NC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 26, 2012

Complimentary breakfast and dinner, spacious, clean rooms and friendly staff make this a deal worth taking. The hotel is located near I-75 and there are restaurants, grocery stores, etc nearby. A larger shopping center and movie theater are located about 5 miles away. We stayed on the top floor, so we didn't have any of the noise issues that a few others have mentioned. We heard no outside noise or noise from other rooms. The only negatives we experienced were minor -- such as the fact that the closet doors don't slide far enough back to grant easy access. Overall, this was a really good hotel and I would definitely stay here again if I was in the area.

Room Tip: suggest staying on the top floor for the quietest stay.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Carolina_Nikki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cathyGM, General Manager at Homewood Suites by Hilton Macon - North, responded to this review, November 29, 2012
Carolina,
Thank you for your response on TripAdvisor. We are happy to hear that you enjoyed your stay in Macon and look forward to having you return.
Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

Stayed at this place on our way to and from Chattanooga. Excellent! Comfortable room, separate bedroom so kids could have their own space and so could we. Breakfast included, and dinner on some nights as well.

Room Tip: We stayed on second floor both times. No noise from hall or upstairs. AC and fridge quiet. Rooms...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JuneMC62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cathyGM, Manager at Homewood Suites by Hilton Macon - North, responded to this review, November 29, 2012
June,
Thank you for chosing Homewood Suites Macon during your trip to Chattanoogna. I am happy to hear that you and your family enjoyed your stay. I, too, do love the one bedroom suites when you have children. It's nice to have an extra television to watch your own shows. I'm also happy to hear that you enjoyed our meals.
We hope to see you again in the future. Please let me know when you arrival, so that I have a chance to meet you.

Happy Holidays, enjoy your family!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, TN
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

We have stayed at the Macon Homewood Suites for the past 2 years on our way to Florida. Needless to say - never a disappointment! The hotel is located just off I-75 (don't take the bypass) but you don't experience any of the interstate traffic noise. The rooms are extremely comfortable - we were in a 2 queen suite - and there was plenty of room for the 3 of us.

The living room contains a nice sofa that converts to a sleeper, coffee table, 32" flat screen on top of a small "chest of drawers", and an overstuffed chair. There is a small work desk as well. The kitchen area has a full sized refrigerator with ice maker, dishwasher, 2 burner stove, and microwave. All utensils, including pots & pans are there too. A coffee maker & toaster round out the kitchen. And if you're there Sunday thru Thursday, they furnish a manager's special for dinner.

The hot breakfast is second to none. You have scrambled eggs with cheese, breakfast potatoes, bacon & sausage, biscuits, toast, bagels, muffins, waffles & grits. I think I must've overlooked the gravy for the biscuits but am sure it was there. They also have oatmeal with all the trimmings, and an assortment of yogurts, fresh fruit & cereals. Juices, coffee & milk (both chocolate & white) are there as well. Very nice breakfast all included in the rate. And the seating area is spacious & kept very clean.

There is a small shopping area across the street with a Publix Grocery should you find you left any toiletries behind. An Italian restaurant is next door and a Mexican restaurant is across the street - both within easy walking distance and the neighborhood is safe. And for those guys that like the Bass Pro Shops, there is one located on the other side of the interstate-you can't walk to it but we spent a couple of hours there as well.

I would stay here again in a heartbeat and highly recommend it to anyone looking for a great place to stay.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sloopie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cathyGM, General Manager at Homewood Suites by Hilton Macon - North, responded to this review, November 29, 2012
Thank you for your great response of "Perfection" We are so happy to hear that you have enjoyed your visits to Macon. We hope that you will return again next year. If you do, please make sure you ask for me. I would like the opportunity to meet you.

Have a very safe and Happy Holiday Season!
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Additional Information about Homewood Suites by Hilton Macon - North

Property: Homewood Suites by Hilton Macon - North
Address: 1514 Bass Rd, Macon, GA 31210-7510
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Macon
#1 Business Hotel in Macon
#2 Romantic Hotel in Macon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Macon - North 3*
Number of rooms: 99
Official Description (provided by the hotel):
Enjoy homelike amenities at the Homewood Suites by Hilton Macon-North hotel in Georgia. Cook a home-style meal by using the two-burner stove. Give our friendly hotel staff your grocery list and let us stock your full-sized refrigerator. Relax in front of the television from the privacy of your bedroom on a 32-inch flat-screen TV. Read your favorite magazine online by using the complimentary high-speed internet access in your hotel's Macon, Georgia suite, which offers king- or queen-sized beds. ... more   less 
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Also Known As:
Homewood Suites Macon-North Hotel Macon

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