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“Malignant Malagan”

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Malagan Beach Resort
Ranked #3 of 3 Hotels in Kavieng
Sydney, Australia
Level Contributor
97 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Malignant Malagan”
Reviewed May 27, 2008

I would like to say that the Malagan has seen better days, but in truth I suspect it has always been terrible. The rooms are tiny and awful - the sheets were dirty and torn, the floor was dirty, the bathroom and toilet were grimy etc etc. The TV did not work. Initially we changed rooms because the phone did not work. This was quite a hassle as we had to move all our things. When we got to the new room we discovered the phone also didn't work there - the staff just moved us anyway. Rooms get made up late in the afternoon (4:30pm) when you want to relax. They are truly gross and depressing rooms with tiny, filthy windows.

The customer service is poor. The hotel manager, John, seems to incessantly struggle to control the staff, but just gives up mostly. He doesn't seem to understand the needs of guests at all. One day, the hotel organised a trip down the coast of Kavieng. This should have been very pleasant, but unfortunately the driver John assigned was a maniac - he even sideswiped another vehicle he was such a terrible driver. Even after insisting he slow down repeatedly we still had a white-knuckle ride. Other guests had similar experiences.

One night I left my board shorts hanging over our allegedly "private balcony". The next morning they, and my Dad's shoes, had been stolen. Makes you feel nice and safe. By this stage we were so unimpressed with the hotel and their total lack of anything resembling service we didn't even bother to report it. Mind you the lack of board shorts was probably a favor - you wouldn't want to swim in the murky green pool.

One day we went for a day trip to Lissenung Island - this place is paradise. All the guests on the island were having a fabulous time and loved the place. The hosts, Dietmar and Ang, even went as far as taking their hotel guests to the airport, checking them in, and waiting with them for the flight to ensure they got away safely. I would recommend Lissenung, but couldn't recommend the Malagan Beach Resort to anyone. The only thing it has going for it is the beachfront location (which is a completely public beach) and the fact that it does do a very good salt and pepper mud crab (but all the other food was rubbish).

  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank jirrupin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Alice Springs, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 2, 2008

We stayed @ the Malagan Beach Resort ( I use that word losley )
for 7 days, yes the view of the beach was fab but so much rubbish on it, broken glass, cigarette lighters, plastic bags etc.
Our room which was the DELUX room..well where do start, aircon not working, sheets still dirty from prevoius guests, toilet leaked from the base onto the bathroom floor, 3 strips of water to shower in, rats or mice running around, had to keep asking for clean towels, menu @ the restaurant so resticted that you were given one with what's not available which was longer that the won thats was, saying this the only saving grace was Tau the chef, he was truley talented, swimming pool was green and unable to swim in.. in saying this if this was priced accordinally we would have not so many issues but we paid $225.00 AUD per night for this fiasco.. appalling, guess the money wasn't going on the up keep of the property, would stronly advise to pop over the water to Nusa Beach Resort, 4 min boat ride from the Malagan,
Homer000red

  • Liked — The View
  • Disliked — Dirty Sheets & Leaking toilet
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank homer000red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiesloch, Germany
Level Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed September 16, 2007

Probably the best hotel you can find in quiet Kavieng.

You have an ensuite bath, a fridge and a pretty good aircon which freezes your room down to zero if you want. Take a good chilled beer from the fridge and relax in your terace chair. Then you can also forget about some minor issues (room and bath definitely need some refurbishment!).

The place is directly in front of the beach. Good snorkeling.

"Downtown" Kavieng is 200 m away. You need an hour to visit all shops. :-(

John McLeod the manager is a nice guy. Ask him for the "100 km surprise coastal tour" and you wont get disappointed. I only say, take some canned fish with you.... :-)

The restaurant is certainly the best in Kavieng. Good fish selection. Try also the lobster.

  • Stayed August 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank OlafR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Malagan Beach Resort

Property: Malagan Beach Resort
Address: PO Box 707, Kavieng 631, Papua New Guinea
Location: Papua New Guinea > Islands Region > Kavieng
Hotel Style:
Ranked #3 of 3 Hotels in Kavieng
Number of rooms: 17
Also Known As:
Malagan Beach Hotel Kavieng
Malagan Beach Resort Papua New Guinea/Kavieng

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