We stayed here in August 2012 and had a lovely time then and so returned again this year (2013). We again stayed at a powered camper van site and were still really happy with the beautiful setting against the rainforest but the cleanliness of the toilets and showers really lets this place down.
I did notice a little uncleanliness last year, but now that we've travelled all over the North & South Island of New Zealand two years in a row and stayed in countless caravan parks, this one would have to be the worst.
The toilets had leaking water on the floors and when the floors were mopped each morning there was hair and bits of rubbish and paper left all over the floors, making it extremely undesirable to use the facilities. The floors stay wet all the time and although I understand it was winter, perhaps some heating or fans or proper ventilation could assist with this - no other sites we stayed at seemed to have this problem.
Both my husband & I resorted to using our shower & toilet in our camper van for two of the three nights we stayed.
I stress again that this is a beautiful location but I would have to seriously consider if I'd return again or not.
- Official Description (provided by the hotel):
- Deep In the heart of West Coast Glacier country, Rainforest Retreat is a rare find, with a range of accommodation set amongst lush native bush in Franz Josef township. Enjoy privacy and sanctuary in secluded cottages and tree huts, relax in the spas and sauna, dine out and have fun at the bar/restaurant, or just relish the bush setting and cook up barbecues with new friends. From luxury tree huts to backpackers rooms, Rainforest Retreat has accommodation to suit every style of traveller; from couples to family groups to young individuals on a budget. Rainforest Retreat provides excellent value and a special atmosphere; with a focus on superb service, cleanliness and a range of great facilities to satisfy all of our guests. ... more less
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- Also Known As:
- Rainforest Retreat Hotel Franz Josef