We arrived late with no booking and the receptionist( I think she was German) was very helpful. She let us check out two rooms and decide which we preferred and also gave us a voucher for a free glass of wine in their restaurant (I had spotted a great pizza deal which sadly wasn't available that night). She gave us a detailed explanation of where everything was and told us what time she left reception in case we needed more information - very helpful.
The log cabin was clean, warm and quiet with everything we needed - very impressed. Would certainly recommend the log cabin to anyone.
When we needed a knife in the morning to make breakfast (there is no kitchen in log cabin), the staff were very helpful in finding one and bringing it to us.
Overall good experience.
- Official Description (provided by the hotel):
- Deep In the heart of West Coast Glacier country, Rainforest Retreat is a rare find, with a range of accommodation set amongst lush native bush in Franz Josef township. Enjoy privacy and sanctuary in secluded cottages and tree huts, relax in the spas and sauna, dine out and have fun at the bar/restaurant, or just relish the bush setting and cook up barbecues with new friends. From luxury tree huts to backpackers rooms, Rainforest Retreat has accommodation to suit every style of traveller; from couples to family groups to young individuals on a budget. Rainforest Retreat provides excellent value and a special atmosphere; with a focus on superb service, cleanliness and a range of great facilities to satisfy all of our guests. ... more less
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- Also Known As:
- Rainforest Retreat Hotel Franz Josef