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“Lovely room - with glacier view!”

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Scenic Hotel Franz Josef Glacier Hotel
Ranked #9 of 13 Hotels in Franz Josef
Reviewed March 10, 2013

I stayed here for just one night and had a pleasant room, with the wonderfully comfortable bedding that I've come across in other Scenic hotels. But the best part was that I was lucky enough to have one of the first floor balcony rooms with a superb view of the glacier and mountains. I didn't bother with having a restaurant evening meal: I just enjoyed a supermarket snack on the balcony as I watched the sun setting behind the peaks. Priceless!

  • Stayed: February 2013, traveled with friends
    • Location
Thank Worldtravellerxyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHFJManager, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded March 12, 2013

Dear Worldtravellerxyz

Thank you for placing comments on Tripadvisor. I 'm glad you enjoyed your stay in the hotel and that our Scenic signature bedding provided you with a great night's sleep.

The views are spectacular surrounding the hotel and I 'm so pleased that you were able to enjoy a stunning West Coast sunset.

I hope we have the opportunity to welcome you back to Scenic Hotel Franz Josef Glacier and perhaps next time entice you into our restaurant to taste some local fare. I'm sure you won't be disappointed.

Kind Regards Maree

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554 - 560 of 647 reviews

Reviewed March 9, 2013

This hotel was a welcome change. The reception was warm and caring. We needed a first floor room and they were able to accommodate that. The room was roomy with a double and single bed. It also had all the amenities—large screened TV, refrigerator, coffee, large area for luggage, nice view, very clean and a lovely tiled bathroom. The shower is large and a walk-in. There is also plenty of counter space in the bathroom. There is a clothes closet. Lighting is not meant for reading. The beds are a bit too soft for our liking with lovely comforters that were also heavy. The room is air conditioned and also has heat. Each room has a small patio with table and chairs. All rooms are non-smoking but if you choose you can smoke on the patio. We really enjoyed our short stay at this facility.

  • Stayed: March 2013, traveled as a couple
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1  Thank dickmaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHFJManager, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded March 12, 2013

Dear dickmaven

Thank you for your sharing your experience on Tripadvisor. I am very happy that you enjoyed your stay at Scenic Hotel Franz Josef Glacier. I hope you enjoyed the rest of your travels around our beautiful country.

Kind Regards Maree

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Reviewed March 7, 2013

My wife and I stayed two nights in March at a recently refurbished superior room with a balcony at the first floor and enjoyed our stay there. The room is quiet, spacious and facilities are modern, the bedding is very comfortable. The bathroom is good sized with nice shower. Also impressed by its eco-friendly facilities with separate rubbish bags and recycled bins in the room.
The staff at reception and resturant are friendly and helpful. The accomodation standards are higher than our expectation, particularly in a remote West Coast village. The hotel has a nice location, with 3 or 5 -minutes walk to resturants/bars, and glacier explorer booking centers.

  • Stayed: March 2013, traveled as a couple
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Thank XingweiH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHFJManager, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded March 9, 2013

Dear XingweiH

Thank you for sharing your experience on Trip advisor. I am pleased we exceeded your expectations and that you enjoyed your stay.

We look forward to welcoming you back to the beautiful West Coast in the near future

Kind Regards Maree

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Reviewed March 1, 2013

The hotel is very well positioned with respect to the town of Franz Josef and is well laid out.
There is an impressive lobby with bar and restaurant.
Check-in staff were very pleasant and helpful.
Four of us (two couples) stayed two nights. We decided to go a bit up-market as we were going to be there for two days; prices were higher than other places in the area.
The two rooms we had were small (the bed took up almost all the available space) and the bathrooms were in a slight state of disrepair. Nothing serious, just a little tired.
After we had checked-in we noticed that our reservations stated 'room with balcony' but neither room had one.
Very reasonable WiFi - $5.00 for 24 hours - and very good speed for an isolated location.
Overall, not a bad place but clearly more focused on the coach traffic than individual travellers.

  • Stayed: February 2013, traveled as a couple
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Thank dcb99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHFJManager, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded March 9, 2013

Dear dcb99

Thank you for placing your comments on Trip Advisor. Our central location allows our guests to explore the myriad of walking tracks, activities and cafes in such a spectacular setting.

The friendly Front Office team are always striving to go the extra mile to ensure our guests have a memorable stay. I will pass your kind comments onto my team.

We look forward to welcoming you back to the Scenic Hotel Franz Josef Glacier on your next visit to the Glacier region

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Reviewed March 1, 2013

The staff here are possibly the nicest, friendliest and most welcoming you will find anywhere. A newly refurbished room on the upper level overlooking the glacier was large and comfortable. All the usual amenities including iron and ironing board in the room. Gorgeous toiletries - we even bought some full size bottles from the reception to take home. Room was spotless, and I loved the mini recycling bins. As for the beds, it was like sleeping on a cloud! So hard to drag yourself out of them each day. It was very hot the two nights we were there, with no AC, but the hotel does offer fans on request. We opened the window, and kicked off the duvet - no problem! Dinners were very good - tender steaks, superb salmon, delicious desserts, and the breakfast choices large and varied. We've stayed in many hotels around the world, and this one would definitely come top of the list for comfort, cleanliness and staff. Make sure to visit the Kiwi centre, and the hot pools - ask at the Reception - the staff were happy to organise these for us. Thanks Maree and team - we are now planning a return holiday.

  • Stayed: February 2013, traveled on business
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Thank InR_Doogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHFJManager, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded March 7, 2013

Dear InR_Doogs

Thank you for placing your comments on TripAdvisor, we appreciate your feedback.

Our friendly team are always striving to go above and beyond for our guests. I will certainly pass your comments onto my team.

The Les Floralies products are divine, and we are pleased to be able to offer a range of sizes and fragrances should guests wish to indulge in these luxurious toiletries in the comfort of their homes.

Canavans Restaurant offers a variety of locally influenced, seasonal cuisine, I am pleased that you enjoyed your dining experience. We will be launching our Autumn/Winter menu in the months ahead, and cannot wait to welcome you back to try our Chef’s latest creations.

The Scenic signature bedding is amazingly comfortable and often referred to as like 'sleeping on a cloud’ . I love this product and I’m so glad that you too had the opportunity to experience it.

We look forward to welcoming you back to the Scenic Hotel Franz Josef Glacier on your next visit to Glacier Country.

Best Wishes Maree

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Reviewed February 28, 2013

This is a typically good Scenic hotel. It has no a/c but the windows open. Fans are available. Beware of the showers. There is no temperature control. If other users start to demand water when you are in the shower it will run colder. Similarly if there is less demand it will run hot - possibly scalding hot!! Franz Joseph is a very small community and the hotel is not far from all amenities. There is an establishment doing backpacker cheap meals. Go to the road at the back of the hotel. Turn left and it on the right by the bend. Think it is called Monsoon.

  • Stayed: February 2013, traveled as a couple
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Thank jimbells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHFJManager, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this reviewResponded March 7, 2013

Dear jmbells

Thank you for placing your comments on TripAdvisor, we appreciate your feedback.

We have addressed your comments with the Maintenance department.

Our central location allows our guests to explore the myriad of walking tracks, activities and cafes in the surrounding area.

We look forward to welcoming you back to the Scenic Hotel Franz Josef Glacier on your next visit to the Glacier region.

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Reviewed February 27, 2013

while the hotel and accommodation are good, it doesn't justify the price tag. And many of the rooms do not have any views at all. Only a couple of rooms give you the view of the glaciers and you have to pay a premium for it. Its better off to chose one of the mid-level hotels in Franz. Another workable option is to stay at Fox glaciers, the prices are much lesser and it only takes an hour to drive to franz.

  • Stayed: February 2013, traveled as a couple
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1  Thank Pradeepjreddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Address: 36 Main Rd | Off State Hwy 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Franz Josef
#6 Luxury Hotel in Franz Josef
Price Range: $124 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Number of rooms: 130
Official Description (provided by the hotel):
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 
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Also Known As:
Franz Josef Glacier Hotel

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