Having stayed here in the past we decided to again stay.
Reception staff were not outgoing - at best staid.
Rooms were OK, refurbished, tidy, quiet.
Had a pre-dinner drink in the bar, bar staff were OK.
We decided we would have dinner there as we liked the look of a few dishes on the A La Carte menu. When we went to book we were advised that the meal would be served in the upstairs dining room as the main dining room was taken with 2 or 3 bus tour groups.
We could accept this but when we were told that the A La Carte menu had been replaced by a fixed menu, which was little better that what was being offered to the bus tours, we decided to eat elsewhere.
Checkout was again a low point with staff lacking any enthusiasm or warmth. (The only smiles we got was from the bar staff and one of the cleaners - well done to them!!).
Next time we will give our money to another accommodation provider.
Overall we were disappointed with our experience.More
- Free Wifi
- Free Parking